Job Description

Job Summary

We are seeking an experienced and dynamic Senior Assistant Manager to oversee daily operations within our retail environment. The ideal candidate will possess strong leadership and management skills, with a focus on team development, customer service excellence, and operational efficiency. This role requires a proactive individual capable of managing multiple responsibilities, including sales management, inventory control, and staff supervision, to ensure the store meets its business objectives and provides an exceptional shopping experience.

Responsibilities

Assist the Store Manager in overseeing daily store operations, ensuring smooth workflow and high standards of customer service Supervise and motivate team members, providing training & development to enhance performance and productivity Manage inventory levels through effective stock management, merchandising, and purchasing strategies Handle sales transactions accurately using POS systems and oversee cashiering activities Implement pricing strategies and promotional campaigns to maximize sales and profitability Conduct employee orientation, interviewing, recruiting, and onboarding of new staff members Oversee payroll processing, bookkeeping, and cash handling procedures in compliance with company policies Maintain organized store layout through merchandising and stocking efforts Monitor retail math metrics such as sales targets, budgeting, and inventory control to meet business goals Ensure compliance with safety standards, store policies, and customer service protocols Engage in marketing initiatives to attract new customers and retain existing clientele Manage shift schedules, customer inquiries, phone etiquette, and overall store management tasks

Requirements

Proven experience in retail management or assistant manager roles with supervisory responsibilities Strong leadership skills with the ability to manage teams effectively and foster a positive work environment Excellent communication skills; bilingual or multilingual abilities are a plus for serving diverse customer bases Proficiency in inventory management software, POS systems, cash handling, bookkeeping, and retail math Demonstrated expertise in sales management, merchandising, pricing strategies, and marketing techniques Ability to handle negotiations with vendors or suppliers as needed Experience with employee orientation, interviewing, recruiting, training & development processes Strong organizational skills with attention to detail in inventory control and store presentation Knowledge of budgeting procedures and retail financial metrics Customer service-oriented mindset with excellent phone etiquette and organizational skills Prior assistant manager or supervisory experience in a grocery store or retail setting is preferred
This role offers an exciting opportunity for a motivated leader to contribute significantly to our store's success while developing their managerial expertise within a supportive team environment.

Job Types: Full-time, Part-time

Pay: $26.00-$28.00 per hour

Expected hours: 10 - 40 per week

Work Location: In person