Job Description

TD Description

Tell us your story. Don't go unnoticed. Explain why you're a winning candidate. Think "TD" if you crave meaningful work and embrace change like we do. We are a trusted North American leader that cares about people and inspires them to grow and move forward.

Stay current and competitive. Carve out a career for yourself. Grow with us. Here's our story:

Department Overview

TD Insurance is part of TD Bank Financial Group, one of Canada's largest financial institutions. TD Insurance helps protect clients from the 'accidents of life' with a wide range of products including credit protection, life, health, travel, home and auto insurance. With more than three million clients, TD Insurance authorized products and services are available online, over the phone, and through a network of more than 1,000 TD Canada Trust branches.
In Canada, we have two lines of business, General Insurance and Life and Health. Our General Insurance business is one of the top home and auto insurance groups in Canada and the national leader in group insurance and affinity marketing. Our Life and Health business is the number one provider of critical illness insurance and direct life and health insurance in Canada.
At TD Insurance, we are committed to fostering an inclusive, accessible environment. With a Canada-wide workforce of over 4,000 employees and offices in Atlantic Canada, Quebec, Ontario and Alberta, our company is always growing and can help you to grow. TD Insurance offers a stable and dynamic work environment where talent is appreciated and professional development is taken seriously. More than just a job, we offer rewarding careers.

Job Requirements

• +5 years of direct experience conducting appraisals of high value and complex risks, or applicable experience within architectural, engineering or construction related fields.
• Strong understanding of residential and commercial construction practices and techniques and/or building codes across Canada.
• Expert in valuation of high value construction and specialty items not commonly seen in homes
• Architectural, custom home construction and/or estimating background an asset
• Able to assess and mitigate risk of construction projects to reduce loss and positively impact insurance value
• Ability to influence clients and colleagues through proactive advice
• Excellent communication skills
• Must hold a valid driver's licence
• Excellent time management skills and ability to work with strict and often overlapping deadlines.
• Work proactively with direct manager to develop improved client experience, operational and practice management practices and overall personal development.
• Risk management and understanding of risks associated with the High Net Worth business
• CRM/CIP considered an asset
• Regular travel within province and some travel throughout Canada

Hours

37.5



TDI Senior Appraiser - will be primarily responsible for handling a volume of high value and complex risks across the country. This role will also take on initiatives aimed at providing personal growth opportunities, while supporting the overall department goals.

Key Accountabilities Include

• Conduct insurance appraisals of TD's highest value and most complex risks, often-times for VIP clients. Appraisal reports are to establish adequate coverage amounts, identify potential additional coverage needs, documentation and photographs of materials, finishes and unique characteristics, end to end risk management and client consultation. This includes managing of construction projects, both renovation and new construction.
• Promote the TD brand by acting as the face of the company during appraisals. This is to create a transparent process and earn customer trust.
• Analyze and resolve disputes related to customer complaints, replacement cost and risk engineering, etc.
• Review quotes of complex risks to provide replacement cost and risk management guidance.
• Contribute data regularly from interviews with industry professionals including but not limited to general contractors, engineers, architects, interior designers and other design and construction professionals.
• Be a subject matter expert for clients and colleagues, including development of less experienced personnel.
• Quality assurance reviews of in-house and vendor reports.
• Build a network of construction and home professionals and service providers.

Inclusiveness

At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. If you require an accommodation for the recruitment/interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.

Additional Information

Bilingualism (Eng./Fre.) is required for Quebec applicants as you will be supporting a bilingual market

Business Line

Corporate

Job Category - Primary

Insurance

Job Category(s)

Insurance

Job Family

Insurance Claims Management

Time Type

Full Time

Employment Type

Regular