Job Description

Worker Type: Employee

Group: Corporate Applications Department

Job Post End Date: 06/15/2023

About this opportunity:

Reporting to the Application Team Leader or Manager, the Senior Application Support Advisor will perform application configuration activities in accordance with Cenovus\xe2\x80\x99s application configuration standards and best practices. Working with Solution Architects and Business Analysts the successful candidate will assist in solution design efforts including analysis, design and architecture. They will collaborate with Project and Build teams (i.e. Quality) to ensure deliverables are built in accordance with defined quality standards.

Relevant Operational groups are involved to perform service transition activities to ensure production transition is successful by documenting application specifications and generating training materials including operational support manuals. In addition, this role participates in tiered application support activities including the assessment and delivery of application upgrades and patches.

About Cenovus:

We\xe2\x80\x99re a Canadian-based integrated energy company headquartered in Calgary. We\xe2\x80\x99re committed to maximizing value by sustainably developing our assets in a safe, innovative and cost-efficient manner, integrating environmental, social and governance considerations into our business plans.

We operate in Canada, the United States and the Asia Pacific region. Our operations include oil sands projects in northern Alberta, thermal and conventional crude oil and natural gas projects across Western Canada, crude oil production offshore Newfoundland and Labrador and natural gas and liquids production offshore China and Indonesia. Cenovus\xe2\x80\x99s downstream operations include upgrading, refining and marketing operations in Canada and the United States.

Our shares trade under the symbol CVE and are listed on the Toronto and New York stock exchanges.

For more information, visit .

Find Cenovus on , , , and .

Why we work at Cenovus:

Safety as a core value

Competitive compensation

Flex time

Employer paid benefits: health, dental, vision & more

Volunteering opportunities

Community Investment activities

Inclusive work environment

Career progression/internal mobility opportunities

Company/team building events

Responsibilities:

Analyze, configure, and implement specialized application software that satisfies application solution design requirements.

Identify continuous improvement opportunities and implement improvements that follow IT standards, best practices, and processes.

Inform Solution Architects and Project Managers on the status of pertinent tasks.

Collaborate with Application Solution Architects, Portfolio Architects, Senior Business Analysts, Release Coordinator, and other technical resources on the delivery of application functionality.

Participate in tier 3 application support activities including incident management and the assessment and delivery of application upgrades and patches.

Provide continuity with Application and Infrastructure Management operational groups during service transition.

Oversight to execution of test plans, debugging and application of subsequent fixes.

Assist in the design and development of proof of concept and prototype application environments.

Perform detailed activity task management including task estimates and task progress updates.

Identify and evaluate risks and participate in mitigation and control activities including system upgrades.

Carry out testing of disaster recovery for applicable applications.

Maintain healthy relationships with key business stakeholders for operational, day to day activities.

Support Business Partner, Enterprise Architect and Portfolio Architect on technical strategies.

Support IT control activities (SOX, Cyber, PCI) and support audits.

Assist in IT Asset Management activities including application lifecycle planning, optimization and renewals.

Oversee delivery of enhancement scope and defect resolution (accountable for: business requirements, product quality assurance, change approval/RFCs).

Partner with Portfolio Architecture to create and maintain operational roadmaps for relevant, critical applications.

Qualifications:

Must be willing to work in the office in downtown Calgary.

Must be legally entitled to work in Canada.

College diploma or university degree in Computer Science or related field. An equivalent combination of experience and education may be considered.

Minimum of 8+ years\xe2\x80\x99 related experience with at least 3+ years of experience with the following:

Application support, working in a Tiered service support role

Knowledge of the Health & Safety/Environment & Regulatory function

Demonstrated experience implementing, development and configuration of applications specific to Environmental, Health, and Safety (EHS) goals.

Collaborating with external Application Managed Service providers

Prior experience interviewing end-users for insight on functionality, interface, problems, and/or usability issues.

Previous oil and gas experience.

Strong communication skills \xe2\x80\x93 both written and verbal and a collaborative team player.

Effective negotiation skills, able to facilitate collaboration between stakeholders with differing opinions.

At Cenovus we embrace diversity of thought, experience and backgrounds to help us make better business decisions, address our challenges, seize opportunities and unlock innovative solutions. We define diversity as the variety of people, including all of the unique attributes of our staff, as well as the variety of ideas within our organization. Building an inclusive workplace by drawing on the skills and talents of a diverse workforce provides Cenovus with a competitive advantage. We believe it\xe2\x80\x99s important to maximize the potential of everyone who works for our company and ensure people feel respected, appreciated and heard. We define inclusion as \xe2\x80\x98diversity in action,\xe2\x80\x99 creating an environment of involvement, respect and connection, where various ideas, backgrounds and perspectives are harnessed to create business value.

If you require accessibility assistance to complete the on-line application or otherwise apply for an open position with Cenovus, its subsidiaries and affiliates, please email .

Note: The application deadline for this position is 11:59 PM MT June 14, 2023.

This posting represents the desired scope, accountabilities, skills and experience requirements of the job. These requirements may be modified to support business needs. Title and compensation administration will be based on the skills and capabilities of the successful incumbent.

Notification

To be considered for a position, please click Apply and create an account or sign in to your Cenovus Careers profile.

Immediately following successful submission of your online application, you will receive an online notification confirming Cenovus\'s receipt of your resume.

Only those applicants who apply directly to a posted position and are selected for an interview will be contacted. We will not accept agency or third-party candidate submissions.

To follow the status of your application, log in to your Cenovus Careers profile and click on the appropriate job under \xe2\x80\x98My Applications\xe2\x80\x99.

Interested in this opportunity? Click the Apply link.

If you are a CURRENT EMPLOYEE please apply by going to our

Cenovus Energy