Job Description

Are you looking for a supportive, collaborative workplace with great teams and inspiring leaders? YouaEUR(TM)ve come to the right place. WeaEUR(TM)re looking for ambitious people who share our values and want to make every day better for people around the world. If this sounds like you, and the career below sounds exciting, weaEUR(TM)d like to hear from you.

Working Arrangement Hybrid



Description du poste in French

LaEUR(TM)analyste principal de laEUR(TM)equipe des operations, risques et contrale est responsable de fournir des conseils et du soutien en matiare de risques et de contrale aux equipes operationnelles des Services aux particuliers, Gestion de patrimoine et daEUR(TM)actifs, Canada. LaEUR(TM)analyste principal participe a laEUR(TM)examen et a la documentation des principaux risques et contrales de laEUR(TM)Inventaire des risques et des contrales.

Dans le cadre de ses responsabilites, laEUR(TM)analyste principal identifie les lacunes en matiare de contrale et propose des plans de mesures correctives pour resoudre les problames. Il / elle saEUR(TM)assure quaEUR(TM)une surveillance et des tests de contrale appropries sont effectues. LaEUR(TM)analyste principal travaille avec l'equipe de gestion des risques operationnels du groupe de Gestion de patrimoine et daEUR(TM)actifs, Monde pour veiller a ce que tous les problames soient examines et resolus.

Le candidat retenu possedera des connaissances approfondies dans le domaine de la gestion d'actifs, en plus d'une experience significative dans les contrales internes et / ou la gestion des risques operationnels. De plus, il nouera habilement des liens avec les intervenants concernes et les personnes-ressources des secteurs de soutien ayant une incidence sur leurs activites. Il possedera de solides competences analytiques et la capacite a sortir des sentiers battus, en proposant plusieurs solutions envisageables.

Vos responsabilites

• Aider a laEUR(TM)etablissement et a laEUR(TM)achavement daEUR(TM)evaluations du contrale des risques (auto-evaluations des risques et du contrale) des secteurs operationnels
• a?valuer et recommander de nouveaux contrales lorsque des lacunes ont ete identifiees
• Effectuer periodiquement des tests de contrales conformement au plan de test defini, rendre compte des resultats a la direction, proposer des plans de remediation et soutenir la mise en A"uvre de ces solutions avec les equipes operationnelles
• Travailler avec les equipes operationnelles pour mettre en A"uvre de nouveaux contrales et effectuer des tests reguliers
• Rechercher et etudier de maniare autonome de nouveaux enjeux afin de maintenir les connaissances a jour
• Recueillir, examiner et gerer les incidents de risque / evenements de perte internes, s'assurer qu'ils sont enregistres en temps opportun et que les plans d'actions correctives (CAP) sont developpes et mis en A"uvre dans les delais impartis
• Travailler avec les responsables des Operations pour examiner et repondre aux conclusions et recommandations des verifications et s'assurer que les points de verification sont fermes dans les delais
• Superviser la mise en A"uvre des ameliorations apportees aux processus de contrale interne en fonction des points de verifications
• Ameliorer les processus actuels en ajoutant de la valeur et de laEUR(TM)efficacite
• Identifier les problames et proposer des solutions
• Collaborer avec des partenaires cles tels que les chefs operationnels, laEUR(TM)equipe de gestion des risques du groupe Gestion de patrimoine et daEUR(TM)actifs, Monde et les verificateurs internes/externes
• Aider a la creation daEUR(TM)indicateurs de performance cles et a la production de rapports periodiques

Qualifications :

• 3+ ans daEUR(TM)audit interne/externe ou en experience equivalente
• Titre comptable, CPA complete ou en cours considere comme un atout
• Connaissance des methodologies de verification, des cadres de contrale et des pratiques de gestion des risques
• Connaissance de laEUR(TM)industrie de la gestion daEUR(TM)actifs (fonds communs de placement, fonds distincts, etc.)
• Connaissance en analyse de donnees considerees comme un atout
• Experience de travail dans une organisation axee sur le client, matricielle et axee sur des projets privilegies ; generalement acquise grace a une experience anterieure en verification, en conseil, en consultation ou en comptabilite publique dans un A Big Four A ou un autre cabinet de services professionnels, ou dans daEUR(TM)autres grandes organisations.
• Capacite de comprendre rapidement les processus operationnels et leurs implications en matiare de risque, daEUR(TM)analyser des situations complexes, de tirer des conclusions appropriees et de formuler des recommandations pratiques et a valeur ajoutee
• Capacite de communiquer clairement et de faaon concise pour transmettre efficacement les messages cles verbalement et par ecrit, et daEUR(TM)ecouter et daEUR(TM)examiner diverses perspectives
• Engagement envers la qualite, la valeur ajoute et une grande attention aux details
• Capacite a gerer de nombreux projets et de nombreuses priorites, et a respecter les echeances.
• Solides competences en analyse et en resolution de problames
• Solides competences en organisation et en planification

in English

The Senior Analyst in the Operations, Risk and Control team is responsible to provide risk and control guidance and support to the Operational teams within Manulife Retail Investments Canada.
The Senior Analyst participates to the review and documentation of the key risks and controls in the Risk and Control Inventory. As part of its responsibilities, the Senior Analyst identifies control gaps and propose corrective action plans to solve for the issues. He / She ensures that appropriate control monitoring and testing is performed. The Senior Analyst will work with the Global Wealth Asset Management (GWAM) Operations Risk Management team to ensure all issues are reviewed and remediated accordingly.

The successful candidate will have an in-depth background and expertise in the asset management industry, in addition to significant experience with internal controls and /or the management of operational risks. A keen ability to build relationships with the impacted stakeholders. Strong analytical skills and the ability to think outside the box offering multiple options for solutions.

Your Contribution & Functions:

• Assist with the establishment and completion of risk control assessments (Risk and Control Self-Assessments) of operational business lines
• Evaluate and recommend new controls where gaps have been identified
• Perform periodical test of controls in accordance with the defined testing plan, report findings to management, propose remediation plans and support the implementation with the Operational Team
• Work with Operational Teams to implement new controls and perform regular testing
• Research and investigate independently new issues and innovations to maintain currency of technical expertise
• Collect, review and manage internal risk incidents/ loss events, ensure they are logged in timely and that corrective actions plans (CAPs) are developed and implemented within the given deadlines
• Work with the Operational Leaders to review and respond to audit findings and recommendations, and ensure audit points are closed within the expected timeframe
• Oversee the implementation of internal control process improvements based on audit points
• Improve current processes adding value and efficiencies
• Identify problems and propose solutions
• Collaborate with key partners such as Operational Leaders, GWAM Risk Management team and Internal/External auditors
• Assist with metrics creation and reporting

Qualifications and Skills:

• Bachelors or diploma in Accounting
• 3+ years of internal/external audit or equivalent business experience
• CPA candidate or in progress an asset
• Knowledge of audit methodologies, control frameworks and risk management practices
• Knowledge of the Asset Management industry (mutual funds, segregated funds, etc.)
• Knowledge in Data Analytics considered as an asset
• Experience working in a client-facing, matrix, project-based organization is preferred; typically gained through prior audit, advisory, consulting, or public accounting experience in a "Big FouraEUR or other professional services firm, or other large organizations.
• Ability to quickly understand business processes and their risk implications, analyze complex situations, reach appropriate conclusions, and make value-added and practical recommendations
• Ability to communicate clearly and concisely to effectively deliver key messages verbally and in writing, and to listen and consider various perspectives
• Results oriented with a focus on quality, delivering value, and strong attention to detail
• Ability to balance priorities and meet deadlines
• Strong analytical and problem-solving skills
• Strong organizational and planning skills

Every career at Manulife/John Hancock provides the opportunity to learn new skills and move your career forward. Ready to make an impact somewhere? What are you waiting for? Apply today.

About John Hancock and Manulife

John Hancock is a unit of Manulife Financial Corporation, a leading international financial services group that helps people make their decisions easier and lives better. We operate primarily as John Hancock in the United States, and Manulife globally, including Canada, Asia and Europe. We provide financial advice, insurance and wealth and asset management solutions for individuals, groups and institutions. Assets under management and administration by Manulife and its subsidiaries were CAD$1.3 trillion (US$1.1 trillion) as of June 30, 2021. Manulife Financial Corporation trades as MFC on the TSX, NYSE, and PSE, and under 945 on the SEHK. Manulife can be found at .

One of the largest life insurers in the United States, John Hancock supports more than 10 million Americans with a broad range of financial products, including , , , , and . Additional information about John Hancock may be found at .

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact .