Job Description

Requisition ID: 242230



Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.



The Compliance Issues Management function is responsible for independently assessing the consistent and accurate application of the Bank's Regulatory Compliance Management frameworks, policies, guidelines, and Issues Management operating procedures by Compliance Functions globally. Assessment results are used to support the Chief Compliance Officer's opinion to the Board of Directors on the effectiveness of the Bank's Compliance Framework and to improve efficiencies across Global Compliance.
Reporting to the Manager, Compliance Issues Management, the Senior Analyst will be responsible for carrying out Compliance Issues Management review activities to assess the design, operating effectiveness, adherence, and effective challenge/oversight of our Compliance processes and programs globally. The incumbent will also provide value-added support to our internal stakeholders by making recommendations that contribute to the overall enhancement of our global compliance programs and processes.

Is this role right for you? In this role, you will:

Champion a customer-focused culture to deepen client relationships and leverage broader Bank relationships, systems, and knowledge. Act as a Subject Matter Expert (SME) to support and help users with Issues Management System functionality and adherence to the Global Compliance and AML Issue Management Operating Procedures. Understand the other users of the system (i.e., GOR, MRG, etc.) at a high level and provide Issue Management-specific support to users across Global Compliance. Identify, analyze, and interpret trends in complex data sets to derive insights that pertain to Global Compliance and AML data. Provide reporting and analytical support for the preparation of formal presentations within Global Compliance and AML (e.g., CCO, CROC Report, or other Committees). Conduct ongoing reviews of information in the Issues Management system to monitor and gather applicable data for reporting. Conduct ongoing review, effective challenge, and oversight of information in Issues Management. Maintain the Compliance Issues Management Dashboard to ensure accurate data quality for reporting purposes. Understand and leverage other key dashboards within Global Compliance and AML (for example, CCO dashboard) and externally (such as the Internal Audit and Enterprise IM Dashboard). Manage and provide feedback on the development of Issues Management metrics and thresholds. Coordinate with GC Technology support and product owners to aid technical enhancements, data care, and the delivery of prioritized service requests. This may include testing the Global Issues Management System or another Book of Record as an SME. As part of oversight responsibilities, conduct ongoing reviews of information to support monitoring of the quality of Issues Management data and inform stakeholders on metrics performance, insights, and escalate if required. Actively pursue effective and efficient operations of respective areas while ensuring the adequacy, adherence to, and effectiveness of day-to-day business controls to meet obligations concerning operational risk, regulatory compliance risk, AML/ATF risk, and conduct risk, including but not limited to responsibilities under the Operational Risk Management Framework, Regulatory Compliance Risk Management Framework, AML/ATF Global Handbook, and the Guidelines for Business Conduct. Develop and maintain Standard Operating Procedures (SOP) for Issues Management. Identify and communicate areas of non-adherence and/or material control weaknesses. Serve as a contact for business management and external/internal auditors, dealing with ad-hoc requests. Carry out special Issues Management assignments and/or activities as needed.

Professional Development:

Comply with department-established HR Management policies and procedures. Establish business goals, development plans, and performance self-assessments, monitoring for achievement/completion throughout the year. Manage self-development by confirming job expectations, assessing progress, identifying mentors/coaches, and inquiring about training needs throughout the year.

Do you have the skills that will enable you to succeed? We'd love to work with you if you have experience with:

Post-secondary degree in Business/Finance or pursuing an education in a related field. A minimum of 2 years of direct relevant experience in an Issues Management function, Audit, Compliance, or Risk Management function of a matrix organization, preferably within the financial services industry. Experience in Compliance, Audit, risk assessment, testing, and internal control assessment methodologies. Professional accounting, legal, or business designation is an asset (e.g., CPA, CA). Advanced knowledge of data analytics tools (e.g., Excel, Power BI, Tableau, SQL, SAS, etc.). Strong communication skills with the ability to write clearly and concisely. Strong analytical skills with the ability to understand various operations and assess the effectiveness of processes and controls. Ability to apply professional judgment, supported by appropriate analysis. Knowledge of the financial sector, including perspective on the regulatory landscape. Attention to detail with an ability to problem-solve and multi-task. Work effectively in a group environment and manage cross-functional relationships. Ability to work in an environment of deadlines, ambiguity, and rapid change and develop approaches to conduct Issues Management analysis in these environments. Bilingual in Spanish would be an asset

What's in it for you?

In-depth training to prepare you for the role, as well as ongoing coaching and feedback to help you succeed! You'll be part of a diverse, collaborative, innovative, and high-performing team We offer a competitive rewards package: Performance bonus, Employee Share Ownership Program, and Pension Plan Matching Health Benefits from day one! You will relish work-life balance, team events, and opportunities to participate in the community. Your career matters! You will have access to career development and progression opportunities.


Location(s): Canada : Ontario : Toronto



Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.




At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.