Job Description

Description :

About connectFirst Credit Union

As a credit union, we\'re different than a bank - and we like it that way.

At connectFirst, we spend our days helping our members achieve their financial aspirations through a community-focused approach to banking that\xe2\x80\x99s true to our co-operative principles. You\xe2\x80\x99re our member, not a number. We\xe2\x80\x99re your neighbours and your partner. Over 80 years ago we started from humble beginnings. Through the years, we\xe2\x80\x99ve grown to become one of Alberta\xe2\x80\x99s leading financial institutions through a desire to connect the dots between your dreams, your goals, your community, and your financial wellness and we echo these desires through our new, consolidated connectFirst brand.

We believe that banking is about more than money - it\xe2\x80\x99s a cornerstone of every vibrant community and that our members should expect us to positively impact the financial success and viability of the communities that we call home. We invest meaningfully in the potential and well-being of our employees, and what matters most to our members. We have honest conversations about real things, as real people. Our members are owners, they have a say in how we operate, they earn dividends on common shares and investment shares, and they have access to an extensive array of financial products and services.

• Our mission: Make money make a difference.
• Our vision: Do what\'s right for every member.
• Our values: Think big, act local, take charge, and make it easy.

We\xe2\x80\x99re committed to providing remarkable experiences to our members, our communities, and our employees, and we\xe2\x80\x99re proud to be regarded as one of the best:

• Named among Canada\xe2\x80\x99s Most Admired Corporate Cultures\xe2\x84\xa2 by Waterstone Human Capital
• Recipient of Canada\xe2\x80\x99s Best Managed Companies award for 21 consecutive years
• $12.3 billion book of business (Deposits=45%, Loans=43%, Wealth Management=10%, Syndicated Loans=2%)
• 750 employees
• $585 million in Member\'s equity

Key Accountabilities:

• Acts as a subject matter expert providing existing Agriculture Banking members and new prospects tailored financial advice, resources, and solutions that enhance the member experience and outcomes.
• Delivers an exceptional member experience that builds trust through expertise, responsive service, and support, while balancing the interests of the Credit Union.
• Proactively seeks sales opportunities with current members, new member prospects, or through referrals from existing relationships to achieve individual growth and profitability targets.
• Reviews and applies Risk Management policies, procedures and audit control standards in daily activities to ensure compliance and best practice standards to mitigate risk.
• Acts as a business leader by proactively networking and engaging with local business leaders and members of the professional community for discovery of banking needs and to provide financial solutions.
• Manages the assigned Agriculture Banking portfolio: completes credit applications and renewals, reviews financial statements, documentation, conducts quality risk assessment and analysis, approves loans within assigned limits.
• Conducts annual reviews on Agriculture Banking accounts within the assigned portfolio and ensures all terms and conditions of credit are being met.
• Maintains a solid working knowledge and understanding of all credit union business solution products and services in order to maximize product penetration and foster business development through service excellence and product knowledge; remains current with policy and procedural changes.
• Ensures profitability of loan through application of appropriate pricing and fees that balances value of products and services with member value.
• Collaborates with other sales teams including Consumer & Concierge Banking, Wealth Management, and others to provide/solicit referrals as appropriate in order to provide full-service solutions for members with a goal of becoming their primary financial services partner.

Experience and/or Educational Requirements:

• 7 \xe2\x80\x93 10 years of progressively more complex lending experience to business owners.
• Degree or Diploma in Business or equivalent.
• A professional agrologist designation is an asset.
• Ties to the Agriculture sector in and around Drumheller.

Internal Education

• Agribusiness Lending
• Corporate Debt Restructuring
• Advanced Corporate Credit Analysis

Skills and Competency Requirements:

Member Business Sense

• Fosters a comprehensive understanding of local markets, industry practice etc., and their relationship to building and sustaining long-term and stronger member bonds.
• Develops business-based perspectives specific to a member\xe2\x80\x99s situation.

Impact & Influence

• Uses comprehensive influence strategies and actions tailored to diverse groups.
• Uses initiative to develop sponsorship and support for ideas to ensure buy-in and ownership.

Judgement & Decision-making

• Makes and supports or alters decisions based on the long-term implications to the member and the organization.
• Is capable of developing, modifying or using different decision-making processes to positively impact multiple stakeholders.

Knowledge Sourcing & Sharing

• Recognized expert or trusted advisor \xe2\x80\x93 Is seen as valued and trusted advisor by employees, members, and/or industry partners.
• Recognized both internally and externally as someone with significant expertise who knows how to apply it to the Credit Union\xe2\x80\x99s business.
• Is a formal or informal leader on knowledge-based teams to further the organization\xe2\x80\x99s business and/or relationship.
• Contributes to the development of new insights, tools or approaches.
• Sees the integration and further creation of knowledge with partners as a business and relationship building advantage for the Credit Union.
• May have presented and/or published work within or outside of industry conference or association circles.

Relationship Building

• Develops and nurtures contacts with individuals or groups in various parts of the Credit Union and beyond the Credit Union.
• Establishes broad-based relationships, networks or groups to facilitate opportunities to discuss and share information.

Intellectual Curiosity

• Makes a systematic effort to conduct research to obtained requirement information, different perspectives and other relevant sources of material while keeping a Credit Union wide perspective of other initiatives.
• Typically accomplishes this through formal and informal investigations.

Qualified applicants are invited to apply online.

We thank all applicants for their interest. Please note applications will only be accepted online and only those applicants under consideration will be contacted.

For more information on Connect First Credit Union Careers, please visit

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