JOB TITLE: Senior Advisor, Communications
DEPARTMENT: Corporate Support Services
POSTING NUMBER: 105270
NUMBER OF POSITIONS: 1
JOB STATUS & DURATION: Full Time Permanent
HOURS OF WORK: 35 hour workweek
LOCATION: Hybrid Model \xe2\x80\x93 when working onsite, you will report to the location of City Hall.
SALARY GRADE: 6
HIRING SALARY RANGE: $93,803.00 - $105,529.00 per annum
MAXIMUM OF SALARY RANGE: $117,254.00 per annum
JOB TYPE: Management and Administration
POSTING DATE: March 8, 2023
CLOSING DATE: March 12, 2023
AREA OF RESPONSIBILITY:
Reporting to the Manager, Communication & Client Services, this position is one of a group of technical professionals who provide expert delivery of communication services to internal clients throughout the City. This specialist support ensures consistent high quality, effective communications (internal and public) that increase customer satisfaction, employee engagement and facilitate the successful attainment of corporate-wide objectives.
Interprets communication needs by working closely with internal clients, and provides expert advice and editorial support in the identification of audiences, the development of messages and the best delivery vehicles. This includes information and promotional material, i.e. print, digital, web, social, audio-visual, and display. The outcome is comprehensive communications to support the implementation of a specific business strategy or objective.
Produces or oversees the production of communication pieces in support of campaigns, projects and information needs as they develop in the various functional areas of the City. This includes creative conceptualizing, writing, editing, and/or working with other creative professionals to design and print/produce.
Develop and implement the media elements of communications plans. This includes bringing forward recommendations as a subject matter expert on effective content, timing, style and distribution channels. Identifies and encourages opportunities for positive media coverage.
Monitor and report in a timely manner on corporate-wide issues to ensure that the appropriate persons (staff, Council, Senior Management) are aware of the status. Interface with staff and external stakeholders and the media in the interest of issues management and resolution, and facilitate the necessary actions. Provide professional support to cross-corporate committees as required.
Facilitates cross-divisional collaboration and the inclusion of key stakeholders to ensure information presented is accurate and consistent, and that it meets the Corporation\xe2\x80\x99s values, objectives and strategic priorities. Identifies and encourages opportunities for positive media coverage.
Researches and provides expert opinions as a subject matter expert in the field of organizational communications. Brings ideas for change, including implementation of best practices and the development of innovative communication vehicles.
Responds to inquiries from staff, elected officials, the public and outside agencies regarding corporate services and programs, special events and PR initiatives. Collaborates with and contributes to the overall Strategic Communications team.
SELECTION CRITERIA:
Post-secondary degree or diploma in Communications, Journalism, English or related subjects
REQUIRED EXPERIENCE:
Minimum of 3 years of organizational communications experience, preferably in the public sector
OTHER SKILLS AND ASSETS:
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