100 King Street West Toronto Ontario,M5X 1A1
We're looking for a curious, driven, and collaborative individual to help accelerate the use of AI across our customer service and implementation organization. In this role, you'll lead initiatives that bring AI-powered solutions to life--enhancing customer experiences, improving operational efficiency, and enabling smarter decision-making. You'll work closely with partners in Technology, Risk, Data Governance, and other teams to ensure solutions are well-designed, responsibly implemented, and aligned with our broader goals. This is a hands-on role for someone who enjoys solving complex problems, influencing outcomes, and shaping how AI is used in real-world service and implementation environments.
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