Job Description

Position: Senior Administrative Services Clerk

Department: Diagnostic Imaging

Posting ID: 2023-33450

Status: Casual (x1)

Role Level: Admin Clerical - AC03 ($21.86-$27.29)

Hours of Work/Shifts: All shifts

Site: Credit Valley Hospital

Posted: June 12, 2023

Internal Deadline: June 19, 2023

Trillium Health Partners (THP) is one of the largest community-based acute care facilities in Canada. Comprised of the Credit Valley Hospital, the Mississauga Hospital and the Queensway Health Centre, Trillium Health Partners serves the growing and diverse populations of Mississauga, West Toronto and surrounding communities and is a teaching hospital affiliated with the University of Toronto.

Our Mission: A New Kind of Health Care for a Healthier Community

Our Values: Compassion, Excellence, Courage

Our Goals: Quality, Access, Sustainability

Our Enablers: People, Education, Innovation, Research

Duties and Responsibilities:

• Answer telephone
• Facilitate inpatient appointments
• Assist Resource Technologist with coordinating patient flow
• Enter portering information into Connexal
• Strong knowledge of medical terminology
• Experience with Meditech and PACS
• Enter inpatient exams in RIS
• Coordinate patient consent and prep information
• Ability to coordinate patient flow
• Communicate preparation information to inpatient floors
• Paging of MRP\xe2\x80\x99s for Radiologist
• Scanning paperwork
• Gather pertinent patient information, eg. Previous, lab results, etc., for biopsy and inpatient procedures
• Assist in changing of patients for examination
• Booking ultrasound biopsies, notifying patient and physician\xe2\x80\x99s office
• Ordering forms from Print Shop
• Order on-site supplies through materials management system
• Strong organizational skills with the ability to prioritize tasks
• High accuracy and attention to detail when performing a wide variety of tasks
• Excellent patient service skills, delivering positive patient centered care
• Other duties as requested

Qualifications:

• Completion of clerical / senior clerk training program or equivalent education and experience in a health care environment.
• Health related undergraduate degree an asset
• Previous experience in Diagnostic Imaging an asset
• MRI safety screening experience preferred
• High accuracy typing skills combined with proficient computer software skills including Meditech, MSM bookings, Microsoft word & Excel and SCM
• Proven ability to work independently and within a multidisciplinary team in a high stress environment
• Proven ability to multitask and able to adapt readily to changes in workload demands.
• Ability to communicate effectively both verbal and in writing
• Critical thinking and exceptional problem solving skills when dealing with patients, physicians, hospital staff and external stakeholders.
• Excellent organization and time management skills ensuring compliance with diagnostic imaging policy and procedures.
• High degree of professionalism and competency to function in a position requiring initiative and the ability to prioritize duties of the position with limited to no supervision.
• Patient care focused to deliver the highest quality of care to patients and families.
• Excellent attendance records required.

To pursue this career opportunity, please visit our website:

Internal Candidates who believe they possess the necessary qualifications and experience for this position and who have been in their current position for at least six (6) months are encouraged to apply.

Candidates are selected on the basis of their skill, ability, experience and qualifications.

Where these factors are relatively equal seniority shall govern providing the successful applicant.

Trillium Health Partners\xe2\x80\x99 (THP) is an equal opportunity employer who values the importance of antiracism work and is committed to integrating antiracism, diversity, equity and inclusion best practices throughout THP operations, policies and culture. Therefore, we ask that even if you do not see yourself fully reflected in every job requirement listed on this posting, we still encourage you to reach out and apply. Research has shown that candidates from underrepresented groups often only apply when they feel 100% qualified. We encourage all applicants who are members of groups that have been marginalized on any grounds enumerated under the Ontario Human Rights Code based on race, gender identity or expression, sex, sexual orientation, disability, political belief, religion, marital or family status, age, and/or status as a First Nations, M\xc3\xa9tis or Inuk/Inuit person to consider this opportunity.

In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code Trillium Health Partners will provide accommodations throughout the recruitment and selection process to applicants with disabilities. If selected to participate in the recruitment and selection process, please inform Human Resources of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.

All personal information is collected under the authority of the Freedom of Information and Protection of Privacy Act.

Trillium Health Partners is identified under the French Language Services Act.

We thank all those who apply but only those selected for further consideration will be contacted.

Trillium Health Partners