100 King Street West Toronto Ontario,M5X 1A1
BMO has invested in world-class, vibrant and innovative workplaces that help enable innovation, team performance and networking. In-person collaboration and connection in these workplaces is critical to executing our Purpose and enabling innovation, problem solving, and career development. This role requires a minimum of 3 days in-office presence; therefore, applicants must be within a commutable distance to the 100 King St. W, Toronto, ON office.
Delivers an exceptional customer experience for a defined portfolio of high risk borrowing accounts by supporting the management and administration of the accounts. Ensures all reports, entries, monitoring systems and other requirements are executed and maintained timely and accurately. Ensures compliance with all Bank Policy & Procedures and standards. Advises stakeholders of risk related issues and escalates as required.
Supports change management of varying scope and type; tasks typically focused on execution and sustainment activities.
Coordinates and schedules work, forecasts resource requirements, monitors work quality, trains staff, researches and resolves problems.
Prepares and executes service requests, transactions, queries, etc. within relevant service level agreements; ensures information systems are updated. e.g. payments, advances, transfer, fees, payouts.
Prepares, renews and monitors securities documentation for account / transaction requirements.
Collaborates with internal and external stakeholders in order to deliver on business objectives.
Organizes work information to ensure accuracy and completeness.
Analyzes data and information to provide insights and recommendations.
Gathers and formats data into regular and ad-hoc reports, and dashboards.
Coordinates and executes specific activities for the implementation of strategic initiatives; includes tracking metrics and milestones.
Completes complex & diverse tasks within given rules/limits and may include handling escalations from other employees.
Analyzes issues and determines next steps.
Broader work or accountabilities may be assigned as needed.
MNCJobz.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.