Job Description

Position: Senior Account Manager - International Sales - Tradeshow and Events
Location: LachineYou love a complex sales process where you must truly understand client needs and accompany them through multiple steps? This is the type of Account Manager we are looking for.Tired of working in a competitive environment and wanting to join a passionate, thriving and supportive team that altogether works towards the same goal? This is what you\'ll get here!You\'re a hunter and a closer, ready to hunt the first years but looking forward to all that repeat business that comes from working with a top quality company, here\'s the opportunity you\'re looking for!Our client is looking for a Senior Account Manager to joint their growing team!Located in Lachine in a very niche industry that involves project management, complex delivery stages and an international playing field.They offer:- Guaranteed first year salary of $80,000 to $100,000 and expectation of $130,000 to $180,000 in your second year - uncapped for the future
- A booming industry with crazy potential + the resources of a very stable, reputable and well-rounded company
- 3 to 4 weeks of vacation
- Group insurance
- Very flexible schedules
- Gym on site + free coffee and other perks
- Very friendly collaborative and dynamic environment
- The best bosses you\'ll ever imagine giving you all the autonomy and energy you needResponsibilities:- Manage multiple accounts; develop positive working relationships with all customer touch points
- Drive client retention, renewals, upsells and client satisfaction
- Work closely with Project Managers on day-to-day operational processes including technical drawings, managing deadlines expectation and communicating with clients on time sensitive points
- Work closely with the Director of Sales to determine root causes for customer success or failure and drive requirements for product or process enhancement and development
- Leverage technical tools and quantitative data to manage campaigns to success, high customer satisfaction and renewal
- Manage customer activity with CRM tools for maximum efficiency and visibility, with carefully executed follow-up to closure on open issues
- Focus on ensuring they maintain superior customer service levels, operational excellence and strategic insight
- Participate on ongoing team and process improvement initiativesRequirements:- 7 + years of experience as an Account Manager in the tradeshow, exhibits or events industry
- Excellent bilingual communication skills to communicate with clients outside of Quebec
- International exposure (having worked and sold to clients in more than 1 country)
- Valid passport to travel 3-6 times per year (especially in the USA)
- Strong ease with software and sales performance indicators
- Motivation and autonomyPlease send your resume in Word format to Guillermo Ovalle Zavala at guillermo.ovalle@quantum.ca.REFER A PERM HIRE AND EARN UP TO $1,000! For more details, click here.OUR VIRTUAL DOORS ARE OPEN! We\'re also bringing the interviews to you by various web applications, virtually! Contact us today for your next opportunity.CNESST permit number: AP-2000158Services de Gestion Quantum Lt\xc3\xa9eFounded in 1968 in Montr\xc3\xa9al, Quantum has established a strong reputation as the full-service human resource partner of choice for providing unique and effective recruitment solutions that meet our clients complex staffing needs. Our unwavering...

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