Job Description

Are you a seasoned professional, or a fire-cracker account manager ready to grow your career? We're on the hunt for a one-of-a-kind Senior Account Manager with a passion to build relationships, a creative mind to find a solution to any problem, and someone dedicated to help the communities we all live in.

Tuber's Senior Account Manager will represent Edmonton and Area's Premier Towing & Transportation Company to our world class clients. In this role you will provide industry leading solutions to our existing customers and build new business opportunities by offering our unique Towing, Recovery, and Transport services. Today is the day you start down your new career path with Tuber - Edmonton's fastest growing Towing & Transport company!

Accountabilities:

Account Acquisition & Development

Identify & sign-on new accounts Leverage lead generations to acquire new clients and develop relationships

Industry & Product Knowledge

Develop a deep understanding of Tuber products and services to align with client needs Maintain industry knowledge and awareness of trends, technologies, and disruptors Understand competition price points, services, and other unique offerings

Tracking Accounts & Customer Management

Ensure account information is accurate, record interactions and touchpoints Align customer needs with Tuber's unique services, features, rates, and special offers Develop recurring touchpoint schedule, and meetings with accounts and customers

Reports & Targets

Leverage reports and metrics to identify areas of opportunities with accounts Meet monthly objectives, targets, and goals

Client Satisfaction

Represent Tuber's core values, and ensure customers receive Tuber's exceptional service Develop deep relationships with clients that go beyond just a tow Follow up and solution customer requests, and issues as required
Qualifications:

3+ years sales/account management with proven experience Experience & Knowledge in Transportation, Towing & Automotive industries an asset Strong interpersonal, negotiating and closing abilities with excellent customer service skills Proficient in CRM systems for managing contracts & accounts Excellent communication skills, both oral and written High degree of organizational skills Excitable energy, positive attitude, competitive personality and driven to be successful Successful criminal record check Must have a valid driver's license with 5 or less demerits on commercial driving abstract
At Tuber we strongly believe in employee development, and personal growth. We place high value in investing in the development of our team members and advancing your knowledge, and abilities. We are proud to provide extensive on-the-job training, and can provide support when taking 3rd party training for professional certifications and continuing education opportunities.

Job Types: Full-time, Permanent

Pay: $52,000.00-$80,000.00 per year

Benefits:

Casual dress Company car Company events Dental care Employee assistance program Extended health care Paid time off Store discount Vision care
Experience:

Account Management: 3 years (preferred)
Licence/Certification:

Class 5 Licence with less than 6 demerits? (preferred)
Work Location: In person