Job Description

Overview
Job Skills / Requirements
Position: Security Team Lead
Site: CF Markville Mall
City: Markham
Status: Full-Time - Days
Hours: Continental Days - Week 1 - 1000 to 2000 hrs
Week 2 - 1100 to 2300 hrs
Pay Rate: $20.55/hr
Internal Posting Date: January 14, 2026
Internal Closing Date: January 21, 2026
External Closing Date: January 28, 2026
Duties & Responsibilities:

• Provide leadership, guidance, and support to the security team during daily operations.
• Supervise staff performance, maintain staffing coverage, and ensure all team members follow established procedures.
• Respond to and manage incidents, emergencies, and security concerns in a calm and professional manner.
• Conduct regular patrols of the property to ensure a secure and safe environment.
• Prepare incident reports, documentation, and follow-up summaries as required.
• Coordinate with mall management, tenants, contractors, and emergency services when necessary.
• Assist in training new security staff and promoting consistent adherence to protocols.
• Monitor CCTV systems and access control points as needed.
• Support the development and continuous improvement of safety processes and incident-response plans.

Qualifications:

• Minimum 2-3 years of security experience, preferably in a retail or commercial environment.
• Previous supervisory or team lead experience is strongly preferred.
• Strong communication and conflict-resolution skills.
• Ability to remain composed and make sound decisions under pressure.
• Knowledge of Trespass to Property Act, Criminal Code, and emergency response procedures.
• Proficiency in report writing and basic computer skills.
• Flexibility to work evenings, weekends, and holidays as needed.

Prerequisites:

• Legally Authorized to Work in Canada Full-Time
• Valid Security License for the province of Ontario
• Valid Standard First Aid & CPR - Level C (from a WSIB-approved vendor)
• Valid G Drivers Licence
• Proof of Covid Vaccine two doses

Why choose Paladin?

• Opportunities for training and professional development
• Competitive salary and benefits package.
• Free Uniforms
• Security license reimbursement
• Dry cleaning & hemming/tailoring allowance
• Additional perks
• Work today, get paid today-daily pay available

Certification Requirements (All)
Vulnerable Sector Check
Valid Ontario Security License
Valid Certification in First Aid, CPR and AED
Valid G Licence
2 years of security supervisor experience
COVID Double Vaccinated
Additional Information / Benefits
Paladin Security: Making the World a Safer and Friendlier Place because we !
The Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!
Paladin Security has a diverse workforce and we believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.
We thank all applicants for their interest; however, only those candidates that are short listed will be contacted for an interview.
Benefits: Medical Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Days
This job reports to the Client Services Manager
This is a Full-Time position 1st Shift.
Number of Openings for this position: 1

Skills Required