Job Description

Job Title
Security Team Lead
Job Type
Permanent
Union
MRSA
Position Classification
SPH05 Physical Services V
Salary Grade
$59,386.60 - $75,147.80
FT or PT
Full-time
Hybrid Work
This position is ineligible
Position End Date (if applicable)
Location
MRU Main Campus - Calgary, AB T3E 6K6 CA (Primary)
About this Position
About the Department of Security Services
Security Services responds to alarms and accidents, provides emergency first aid and responds to unusual activity on campus 24/7. Security Services is considered an essential service within the University. Reporting to the Security Supervisor, the Security Team Lead performs a broad range of customer services based security and public safety related duties to safeguard the staff, students and public who access the Mount Royal University Campus as well as protect its buildings, grounds and assets. Working as a member of the security team on shift, the Security Team Lead rotates through a range of security and patrol tasking activities each day; this includes acting on behalf of the Security Supervisor when they are absent from the shift.
A key focus of the Security Team Lead job is to respond to calls for service, act as a first responder to accidents on campus, act as Security Dispatch, and assist with emergency evacuations as well as complete physical patrols of Mount Royal University property to deter crimes against property and persons. Other major responsibilities include conducting investigations, interviewing, report writing, taking statements, and handling evidence. When acting on behalf of the Security Supervisor, the Security Team Lead is responsible for providing supervision and direction to their security team on daily duties as well as guiding and coordinating a response to critical incidents on campus; this would include acting as the Senior University Official on campus as well as the Incident Commander during and emergency event. Security Services is considered an essential university service.
About the Role
The Team Lead is expected to perform all functions included in the Security Representative functions.
This position is a full-time role working 37.5 hours per week. The Team Lead will work eight, ten and twelve hour shifts on a rotational basis.
Responsibilities
When the Security Supervisor is absent, provide supervision to Security Representatives on assigned shifts and perform related organizational functions; this includes delegation of work, training and noting performance management issues to report to the Security Supervisor.
Ensures that all policies and procedures relating to the job function and role of the Security Department are properly carried out in a manner that makes the campus as safe and secure as possible
Recognize and investigate all incidents and unusual occurrences, suspicious persons, safety concerns and maintenance issues
Monitor, assess, record and respond appropriately to all alarms appearing on the Intrusion Alarm system, the Fire panel and CCTV system
Assess/accident scene and recommend assistance from external agencies such as EMS, Calgary Police and Calgary Fire Department
Monitors buildings and facilities to ensure a safe environment
Proactively liaise with individuals, organizations and groups on campus
Complete detailed and objective incident reports
Qualifications
Post-secondary certificate/program in combination with 18 - 24 months of related experience
Functioning knowledge of the Criminal Code of Canada
Demonstrated supervisory skills
Valid First Aid, CPR Certificate and AED Certificate
Demonstrated strong leadership, communication, and interpersonal skills
Demonstrated strong customer service skills
Ability to use independent judgement and troubleshoot/resolve issues and complaints
Ability to remain calm under pressure
Salary: $59,386.60 - $ 75,147.80 per annum
Closing Date: January 1st, 2026
We encourage all qualified applicants to apply, however, Canadian citizens, permanent residents and others currently legally authorized to work in Canada will be given priority. Please note only applicants selected for an interview will be contacted. After the close date, you can check on the status of your application through your Career Centre. New career opportunities arise frequently and are posted as they become available. Please check back often to view our latest postings on our Career Opportunities page.
If you require accommodation to participate in the recruitment process, please notify and we will work together on your accommodation request.
About MRU
Founded in 1910 and located in Calgary, Alberta, Canada, Mount Royal University grew into a vibrant college in the 1930s and became a mid-sized university in 2009. A student-focused undergraduate university built on teaching excellence, Mount Royal University is known for our top-calibre programs, high-quality teaching and learning experience, robust delivery of liberal education, scholarly teaching, experiential learning and undergraduate research. MRU serves approximately 15,782 students, including 11,752 full-time and 4,030 part-time learners. MRU offers 13 bachelor's degrees encompassing 37 majors across faculties such as Arts, Business, Communications, Health, Community & Education, and Science & Technology. With over 74% of its student body drawn from the local area, Mount Royal University primarily serves Calgary and its surrounding region. MRU is a diverse yet close community with over 1,800 employees. Mount Royal provides employees the support they need to lead and advance institutional goals. Learn more about MRU's and .
What We Offer
Talented and committed employees are the driving force behind student success. We strive to be an employer of choice among Canadian post-secondary institutions. At MRU, we recognize that people are a combination of many intersecting identities; we work to cultivate an environment that welcomes the whole person, and harnesses the strength that is available in our diversity, creating a rich and inclusive workplace.
Investing in the learning and development of our employees benefits the individual and the University. A variety of services, resources and programs encourage a healthy, productive workplace. MRU offers a competitive total compensation package including learning/training paid by employer, paid vacation, winter holiday closure, personal days and a free membership in our fully equipped recreation centre. Positions over six months may also be eligible for health and dental benefits, pension, health and personal spending accounts, and disability benefits.
Our campus offers the convenience of a full medical clinic, dentist and pharmacy, as well as a variety of wellness services such as physiotherapists and massage therapists. Campus Recreation offers many activities, including personal training, fitness classes, climbing, aquatics, sports, tournaments and certifications for students, employees and the public.

Skills Required