Job Description

About New Age:

At The New Age Group, we have been an industry leader in managed security solutions for clients across Canada and the United States for over 20 years. We are currently growing and seeking a dynamic, highly motivated, and results-driven individual to join our Team. The successful candidate will possess demonstrated Security experience working in similar and modern business environments with an aptitude and initiative to stay abreast of new technologies and platforms. We offer a fast-paced and challenging work environment with the opportunity to gain experience and grow your career.

General Role Description

As the Security Systems Installation & Service Manager, you will be responsible for ensuring that all installation objectives are completed, providing technical leadership to staff to complete installations in a timely manner. In this client facing role, strong interpersonal skills, and ability to resolve installation problems with innovative solutions will be critical to your success in this position.

General Duties/Key Responsibilities (Including but not limited to):

\xc2\xb7 Supervise and manage a team of installation technicians and sub-contractors during the installation of all security systems to ensure client\xe2\x80\x99s expectations are met.
\xc2\xb7 Plan, prioritize and assign projects and tasks to the installation team.
\xc2\xb7 Work closely with the operation team to oversee and maintain inventory, equipment and materials.
\xc2\xb7 Provide installation/project insights to Project Managers during all project phases to ensure clear communication between the technicians, client, and other stakeholders.
\xc2\xb7 Actively support safety initiatives to ensure a safe work environment compliant with all Health and Safety Regulations & Legislation, while maintaining an accident-free organization.
\xc2\xb7 Ensure adherence to work order\xe2\x80\x99s specifications and establish procedures and policies.
\xc2\xb7 Provide consistent communication to manage client\xe2\x80\x99s expectations throughout the duration of the installation life cycle of security systems.
\xc2\xb7 Work with Project Management team to ensure schedule, cost and quality goals are met.
\xc2\xb7 Conduct and coordinate project closeout with clients (as required).
\xc2\xb7 Ensuring team\xe2\x80\x99s adherence to health and safety guidelines.
\xc2\xb7 Oversea the warehouse duties

Work & Education and Experience Requirements:

\xc2\xb7 5+ years working experience in the security systems industry as an installation & project manager.
\xc2\xb7 2+ years in a supervisory and/or managerial role; experience in staff hands-on training.
\xc2\xb7 A firm understanding of alarm, camera & access control systems, and cabling.
\xc2\xb7 Familiar with ULC S561 & ULC 302 guidelines, installations & inspections
\xc2\xb7 Project Management experience and PMP certification considered an asset but not mandatory.
\xc2\xb7 Capability to read Visio and AutoCAD building diagrams, security, and riser drawings.

Key Skills & Core Competencies:

\xc2\xb7 Effective communication (Manager/Client)
\xc2\xb7 Training and Coaching
\xc2\xb7 Organized and Efficient
\xc2\xb7 Commitment to Excellence
\xc2\xb7 Problem Solving
\xc2\xb7 Detail Oriented
\xc2\xb7 Managing Performance
\xc2\xb7 Resourcefulness
\xc2\xb7Technical Competencies

New Age Group offers a competitive salary based on experience and benefits.

Mandatory Requirements:

New Age Group is a well recognized company in the security industry and to protect the safety of our customers, the successful candidate will be required to provide a clean Criminal Background Check for the past 5 years from Canada upon hiring. At this time, New Age Group will not be accepting applications outside of the Province of Ontario.

Job Types: Full-time, Permanent

Salary: $70,000.00-$90,000.00 per year

Schedule:

• 8 hour shift

• security industry: 5 years (preferred)
• supervisory: 2 years (preferred)

New Age Group