Job Description

Convergint is currently seeking a team-oriented, results-driven Security Systems Inspection and Maintenance Technician to join our team in Laval. As a Security Inspection Technician, you will be responsible for the maintenance and configuration of security systems. You will be required to travel to commercial, institutional and industrial customers and ensure quality work to customer satisfaction.
Who you are
You have a passion for providing world-class service to customers, colleagues and communities. You are a person of integrity with a commitment to growth, accountability and results. You want to join an organization with a positive culture that embraces inclusion and enables everyone to be the best version of themselves at work and at home. You want to grow with us and achieve results as a security systems inspection and maintenance technician.
Who we are
With 20 years of growth and outstanding performance, our mission is to be our customers' best service provider. We recognize the importance of diversity in achieving this goal. Our company was built on 10 values and beliefs that drive our culture and allow us to be the best systems integrator in the industry. We take great pride in protecting the lives and assets of our customers and their communities with the solutions we provide.
What you'll do with "Our training and your experience"

• Tests and maintains a wide variety of security systems. The colleague is a key interface for the provision of technical support and training for the customer and, as such, is responsible for maximizing customer satisfaction. Assignments are of a general nature and may require a good level of ingenuity and skill.
• Reads blueprints, schematics, manuals and other specifications to determine maintenance requirements; Interprets manuals, schematics and wiring diagrams, using knowledge of electronics and advanced test instruments and hand tools.
• Performs all work in accordance with provincial and local regulations, general best practices, and company health and safety policies and procedures.
• Demonstrate proper operation of systems and equipment, analyze performance and identify malfunctions.
• Consults with supervisor and/or technical staff to resolve unusual problems in system operation and maintenance.
• Advise supervisor on customer satisfaction, product performance, installation techniques and standards, and suggestions for product improvement.
• Carries out all technical aspects of maintenance contracts, including preparation of documentation such as inspection reports, maintenance reports, as-built drawings, etc.
• Identifies potential risks, communicates with appropriate parties and assists in the development and implementation of strategies to minimize impact and control variances from estimated costs.
• Works closely with the department manager, and assists with coordination; makes recommendations regarding quality of work and potential changes, and identifies ways to continually improve customer satisfaction.
• Communicates and works with other team members in a cohesive manner to improve the overall operations of the Convergint Technology Center and the company.

What you'll need

• Exceptional customer focus; ability to maintain consistency and seek to meet customer needs and wants without prompting.
• Must be autonomous and work well without direct supervision.
• Good skills in electronics and related tools (e.g. works with a variety of hand and power tools such as screwdrivers, wire strippers, multimeter) and ability to read blueprints and drawings.
• Visits to construction sites may be required.
• Strong verbal, written and interpersonal communication skills.
• Excellent organizational skills.
• Excellent computer skills, including familiarity with MS Office applications.

Job Requirements

• Degree in electronics an asset.
• Relevant work experience an asset.
• Valid driver's license.
• CCQ Certification is optional.
• ASP Construction card
• Minimum of one year of previous relevant experience in the security field.

Benefits of our company
Convergint is committed to the principles of employment equity and welcomes applications regardless of race, ethnic origin, color, religion, sex, age or physical or mental handicap. Accommodation measures are available at candidates' request throughout the recruitment process.

• Company holidays and paid leave
• Immediate comprehensive benefits plan (medical, dental, etc.)
• Employer contribution to RRSP;
• Work environment committed to safety;
• Co-worker assistance program
• Tuition reimbursement

Convergint is committed to a culture of inclusion and diversity and is an equal opportunity employer.
Visit our Convergint careers site to find out more about the company and the exciting opportunities available.
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Skills Required