Job Description

SECURITY SUPPORT MANAGER ROLE OVERVIEW: Schedule:
Thursday: 11pm - 1:30am
Friday: 8pm - 3:30am
Saturday: 8pm - 3:30am
Sunday: 7pm - 3am
Monday: 7pm - 3am

• Thursday Shifts to assist Security Manager on the busier weekdays
• Available to cover security manager\'s days off, sick days etc.
• Available to pick up the extra shifts on long weekends, concerts and events [ In-House or City Wide ]
• Solo shifts on Sundays and Mondays ( Except for long weekends, concerts and events [ In-House or City Wide ] )
• Solo shifts responsibilities of micro-managing The Barking Parrot duties and the Hotel duties.
• Solo shifts responsibilities of any appropriate surveillance footage requests by R.C.M.P or Management.
• Solo shifts responsibilities of calculating, signing and submitting security time sheets for accounting.
• Responsible for enforcing liquor laws per our liquor licenses in all our establishments and on our property.
• Responsible in assisting the Security Manager in running The Barking Parrot on Fridays and Saturdays in the bar as it becomes a nightclub type venue including security placement and micro-management.
• Responsible to start and make sure The Barking Parrot Patio is closed by 12am due to Hotel Guest Considerations.
• Responsible for Security Summary Reports and Incident Reports on solo shifts. Also updating the Security Manager and Hotel Manager on any incidents.
• Follow-Up with any Emergency Medical Services or R.C.M.P Involvement for details even if not involved to add to Security Summary Report.
• Responsible for communicating promptly with Security Manager and Hotel Manager for any information needed or issues that arise.

Hotel Duties Details:

• Interval Property and Parkade Patrols.
• Interval Hotel Floor Checks.
• Detailed Informative Reporting of Incidents on solo shifts.
• Responding and Resolving Noise complaints.
• Responding and Resolving Disturbances in and on our property.
• Attending to any transients or unwanted persons in and on our property.
• Attending to Intoxicated Patrons / Guests etc. in and on our property.
• Assisting Front Desk Associates / Hotel Employee\'s with security issues when needed.
• Enforcing Safety Regulations, Procedures and Evacuations when hazard situations happen according to our guidelines. [ Power Outages, Fires Alarms etc. ]

Our Other Establishments General Duties:

• Assist The Bufflehead Employee\'s with any Security Issues.
• Assist The Hooded Merganser Employee\'s with any Security Issues.
• Assist The Barking Parrot Employee\'s with any Security Issues.
• Assist The Events Employee\'s with any Security Issues.
• Enforcement on all our establishments and events of B.C Liquor Laws as per our Liquor License.

Security Employee General Notes:

• Black pants or work shorts and Black or Dark Color Shoes for a uniform [ Security Shirt Provided ]
• Take care of your equipment [ Ear Piece, Radio etc. ]
• Be on time for your shifts and ready to work.
• Be alert, security is not to be under the influence of drugs or alcohol.
• Be attentive. be aware of your surroundings and situations.
• Do not eat in front of guests or patrons, if having a meal take a short break in the food and beverage office.
• Be forcefully polite when able but not aggressive, we are a resort and vacation destination.
• Be proactive not reactive, better to address and calm situations at their beginnings instead of dealing with the outcomes.
• Be someone Guests, Patrons and Employee\'s feel safe with and easily approach.

Job Types: Full-time, Permanent Salary: $22.00 per hour Benefits:

• Company events
• Dental care
• Discounted or free food
• Extended health care
• On-site gym
• On-site parking
• Store discount

Flexible Language Requirement:

• French not required

Schedule:

• 8 hour shift
• Every Weekend
• Night shift
• Overtime

Supplemental pay types:

• Tips

Licence/Certification:

• and Active B.C Security License (required)

Work Location: In person Application deadline: 2023-12-08
Expected start date: 2023-12-08