We are North America's leading security and facility services provider with approximately 300,000 service personnel. At Allied Universal(R), we pride ourselves on fostering a promote from within culture. There are countless examples of individuals who began their career as Security Professionals and today hold positions on our senior leadership team. We offer medical, dental and vision coverage, life insurance, employee assistance programs, company discounts, perks and more for most full-time positions!
Start your phenomenal career with Allied Universal today!
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Location:
Winnipeg, MB
Position Type:
Full-Time, Permanent
Wage:
$27.00 per hour
Schedule:
Tuesday ,Wednesday - 10:00 a.m. - 6:00 p.m.
Thursday to Saturday -9:00 a.m. - 5:00 p.m.
Reports To:
Account Manager / Service Manager
Position Overview
Allied Universal is seeking a
Security Supervisor
to lead and oversee a dedicated security team at a premier retail shopping center in Winnipeg. This high-traffic location plays a central role in the city's tourism and retail experience, and demands a security leader who prioritizes safety, professionalism, and exceptional service delivery.
This role is responsible for supervising all on-site security operations, coordinating team schedules, handling incident response, and ensuring compliance with both client expectations and regulatory requirements. The
Security Supervisor
acts as the main point of contact between site security staff, the client, and Allied Universal's corporate support.
Key Responsibilities
Team Leadership & Supervision
Lead, supervise, and support the on-site security team
Oversee hiring, onboarding, and scheduling of staff
Provide coaching, performance feedback, and corrective action when needed
Ensure staff maintain site standards for appearance, conduct, and customer service
Organize and lead regular team meetings and shift briefings
Operations Management
Oversee day-to-day site security operations
Coordinate coverage for all shifts and respond to staffing gaps
Monitor incident trends and recommend improvements
Maintain oversight of CCTV monitoring, access control, and other security technologies
Ensure proper use and maintenance of radios, keys, and reporting systems
Client Relations & Reporting
Serve as the primary contact for client communication and updates
Provide daily, weekly, and monthly reports as required
Attend client meetings and ensure alignment on safety and service standards
Address escalated concerns from tenants, guests, or the client directly
Compliance & Incident Response
Ensure compliance with provincial regulations and Occupational Health & Safety standards
Lead incident investigations and coordinate with emergency services as needed
Ensure accurate and timely documentation of all security incidents and activities
Conduct regular audits of post orders, logs, and team performance
Qualifications & Requirements
Valid MB Security Worker License
Minimum 3-5 years of security leadership experience
Current First Aid/CPR Certification
Strong communication and conflict resolution skills
Experience working in retail, public venues, or high-traffic environments
Proficiency in incident management software, scheduling tools, and Microsoft Office
Must be professional, reliable, and results-oriented
Key Competencies
Leadership and team management
Operational oversight and scheduling
Professionalism in high-profile settings
Strong judgment in emergency and conflict situations
Clear communication with diverse stakeholders
Allied Universal
is an equal opportunity employer committed to building a diverse and inclusive workplace. Qualified candidates who meet the Reliability Clearance requirements are encouraged to apply.
Closing
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Allied Universal
provides unparalleled service, systems and solutions to the people and business of our communities, and is North America's leading security services provider. Allied Universal delivers high-quality, tailored solutions, which allows clients to focus on their core business. For more information: www.AUSecurity.ca.
Requisition ID
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2025-1425126
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