Job Description

Job Title
Security Supervisor
Job Type
Permanent
Union
MRSA
Position Classification
SPH06 Physical Services VI
Salary Grade
$64,264.20 - $81,299.40
FT or PT
Full-time
Hybrid Work
This position is ineligible
Position End Date (if applicable)
Location
MRU Main Campus - Calgary, AB T3E 6K6 CA (Primary)
About this Position
About the Department of Security Services
Security Services responds to alarms and accidents, provides emergency first aid and responds to unusual activity on campus 24/7.
About the Role
Reporting to the Security Manager, the Security Supervisor ensures the safety of staff, students and the public that access the Mount Royal Campus as well as the protection of all buildings, grounds, and assets. The key focus of the Security Supervisor is to provide supervision and direction to a team of Security Representatives during assigned shifts. Duties include training, assignment of work, quality control and performance management. The supervisor will also be responsible for coordinating the Security team response to critical incidents and accidents on the University campus and determining the response and resources required. Furthermore, the Security Supervisor will be the Incident Commander for serious situations until relieved by the Director of the Emergency Operations Centre.
The Supervisor is expected to perform all functions included in the Security Representative functions.
The position works an averaging full-time work schedule of 37.5 hours per week. This will include days, nights and weekend shifts of eight, ten and twelve hours on a rotational basis.
Responsibilities

• Supervision of Security Representatives, including determining and directing the correct course of action, assigning and posting task rotations, organize and delegate duties, act as a resource, monitor radio calls and provide direction, and train new employees
• Ensures that all policies and procedures relating to the job function and role of the Security Department are properly carried out in a manner that makes the campus as safe and secure as possible
• Makes decisions regarding the assistance of outside agencies e.g. the City of Calgary Emergency Services such as Police, Fire and EMS
• Understands the operation of the CCTV, Fire Alarm System and Intrusion Alarm System
• Provides briefings on incidents as well as special event requiring special attention
• Initiates investigations and ensure the quality of Incident Report Writing
• Monitors buildings and facilities to ensure a safe environment
• Perform liaison position assignments

Qualifications

• Minimum one year post-secondary certificate/program or equivalent
• Minimum 18 - 24 months of related experience
• Basic understanding of the Canadian legal system is required
• Security License through the Government of Alberta is required
• Demonstrated supervisory skills
• Valid First Aid, CPR Certificate and AED Certificate
• Ability to remain calm under pressure
• Strong independent judgement and problem solving skills
• Demonstrated strong leadership, communication, and interpersonal skills
• Demonstrated strong customer service skills

Salary: $64,252.50 - $81,295.50 per annum
Closing Date: November 21, 2025
A cover letter and resume should be submitted in one .pdf formatted document. Please title your .pdf document as follows:[Last Name], [Requisition Number].pdf (ex. Smith, 999999.pdf).
We encourage all qualified applicants to apply, however, Canadian citizens, permanent residents and others currently legally authorized to work in Canada will be given priority. Please note only applicants selected for an interview will be contacted. After the close date, you can check on the status of your application through your Career Centre. New career opportunities arise frequently and are posted as they become available. Please check back often to view our latest postings on our Career Opportunities page.
If you require accommodation to participate in the recruitment process, please notify and we will work together on your accommodation request.
About MRU
Founded in 1910 and located in Calgary, Alberta, Canada, Mount Royal University grew into a vibrant college in the 1930s and became a mid-sized university in 2009. A student-focused undergraduate university built on teaching excellence, Mount Royal University is known for our top-calibre programs, high-quality teaching and learning experience, robust delivery of liberal education, scholarly teaching, experiential learning and undergraduate research. MRU serves approximately 15,782 students, including 11,752 full-time and 4,030 part-time learners. MRU offers 13 bachelor's degrees encompassing 37 majors across faculties such as Arts, Business, Communications, Health, Community & Education, and Science & Technology. With over 74% of its student body drawn from the local area, Mount Royal University primarily serves Calgary and its surrounding region. MRU is a diverse yet close community with over 1,800 employees. Mount Royal provides employees the support they need to lead and advance institutional goals. Learn more about MRU's and .
What We Offer
Talented and committed employees are the driving force behind student success. We strive to be an employer of choice among Canadian post-secondary institutions. At MRU, we recognize that people are a combination of many intersecting identities; we work to cultivate an environment that welcomes the whole person, and harnesses the strength that is available in our diversity, creating a rich and inclusive workplace.
Investing in the learning and development of our employees benefits the individual and the University. A variety of services, resources and programs encourage a healthy, productive workplace. MRU offers a competitive total compensation package including learning/training paid by employer, paid vacation, winter holiday closure, personal days and a free membership in our fully equipped recreation centre. Positions over six months may also be eligible for health and dental benefits, pension, health and personal spending accounts, and disability benefits.
Our campus offers the convenience of a full medical clinic, dentist and pharmacy, as well as a variety of wellness services such as physiotherapists and massage therapists. Campus Recreation offers many activities, including personal training, fitness classes, climbing, aquatics, sports, tournaments and certifications for students, employees and the public.

Skills Required