Job Description

Company Description

CREATIVITY IS OUR SUPERPOWER. It\xe2\x80\x99s our heritage and it\xe2\x80\x99s also our future. Because we don\xe2\x80\x99t just make toys. We create innovative products and experiences that inspire, entertain and develop children through play. Mattel is at its best when every member of our team feels respected, included, and heard\xe2\x80\x94when everyone can show up as themselves and do their best work every day. We value and share an infinite range of ideas and voices that evolve and broaden our perspectives with a reach that extends into all our brands, partners, and suppliers.



The Opportunity:

The Mattel Global Security Team is currently seeking to hire a Security Shift Supervisor/Leader for their Montreal site. The role will act as Security point of contact for assigned shift, support the Security Officers on their assigned shift, complete special tasks/projects assigned by Security Site Supervisor, as well as performing standard Security Officer duties.

What Your Impact Will Be:

• Enforce Mattel Global Security Department Best Practices and adhere to US Customs Trade Partnership Against Terrorism (CTPAT) program recommendations. This includes protecting the organization\xe2\x80\x99s physical property, assets, and personnel from theft, damage, harm, unlawful activities, etc.
• Perform administrative data entry duties as assigned by post order standards (i.e. Guardhouse, Employee Entrance, Rover Patrol, Building Entrance, Satellite Site Patrol).
• Coordinates the work of the Security Officers in the performance of security and related tasks, as set forth in the Contingency Operations and S.O.P. manuals, under the supervision of the Security Supervisor. Responsible for contacting Security Supervisor as required during emergency situations or as security issues arise during assigned shift and completing Incident Reports.
• Enforcing Mattel\xe2\x80\x99s Intellectual Property, privacy and confidentiality with the utmost protection.
• Completes security duties and related tasks as set forth in the Contingency Operations and SOP manuals under the direction of the Security Leader and Security Supervisor.
• Responsible for protecting the organization\xe2\x80\x99s physical property, assets, and personnel from theft, damage, harm, unlawful activities, etc.
• Responsible for contacting Security Supervisor and/or Facilities personnel, as required, during emergency situations or as security issues arise.
• Coordinates traffic control; visitor registration; and directing suppliers, contractors, and delivery persons; answers phones.
• Completes mobile and foot patrols to monitor the campus for security and facilities related issues.
• Monitors the access control system, CCTV system, and the guard tour management system.
• Monitors the fire control panel for alarms and any problems with equipment. Reports any service/maintenance issues to Facilities personnel.
• Supports training of security officers; coaches and directs personnel in the security function and is skilled in the duties and responsibilities of the group directed.
• Supports Security Site Supervisor in evaluating officer performance.
• Overtime may be required on short notice.
• Responds to fire/first aid emergencies and facilitates process.

Qualifications

What We\xe2\x80\x99re Looking For:

• Analytical abilities to think critically making clear, well-reasoned rational decisions.
• Trustworthy qualities and being a person of character and conviction who can be trusted, without fail, to deliver on promises.
• Accountability to hold yourself, team and partners to the highest standard for performance necessary for the achievement of results.
• Mature judgment, strong communication and organizational skills.
• Excellent interpersonal skills and ability to work with people at all levels. Understanding and influencing others and their actions is important in providing a safe, orderly environment.
• Must be able to communicate effectively with the public and with all levels in the organization in the performance of daily duties.
• Ability to effectively respond to all types of situations in a confidential manner and possess the ability to remain calm during emergency or stressful situations.
• Working knowledge of PCs and software including MS Windows, Microsoft Office, and Outlook.

Qualifications:

• One+ years of Security, Asset Protection, Loss Prevention, Law Enforcement or military background preferred.

• High school diploma or GED, required.
• One+ years in a people management role, preferred.
• Must have a valid driver\xe2\x80\x99s license.
• Must have a valid Security License, (where required).
• Certification in First- Aid, CPR, and Blood-borne Pathogens, preferred (annual training provided).
• Must be able to work varying shifts including 1st, 2nd and 3rd shifts; holiday\xe2\x80\x99s and weekends (as needed).
• Ability to read, analyze and interpret general business policies, professional journals, technical procedures or governmental regulations.
• Ability to collaborate with team members and assigned personnel to meet team training and compliance requirements.
• Ability to analyze and interpret information provided to complete assigned tasks and projects.
• Retaining and implementing knowledge of all applicable Standard Operating Procedures, demonstrating responsible and dependable behavior, and is open to change and adapts to new information or unexpected obstacles.
• Ability to write reports, business correspondence, and procedure manuals including detailed incident reports writing.
• Display exceptional customer service and communication skills.
• Ability to effectively present information and respond to questions from employees, clients, customers and the general public.
• Solid basic math skills.
• Intermediate to advanced computer, tablet and Smart Phone knowledge \xe2\x80\x93 (Microsoft suite, internet, mobile applications and email).
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.
• Ability to stand and walk for extended periods of time.
• Ability to lift and/or move up to 50 pounds.
• Ability to rotate shifts based on business need. Must be able to work weekends and overtime, as required.
• Outdoor post assignments may require an individual to withstand extreme heat, humidity, cold, and/or severe weather (e.g. snow, sleet, rain, hail, wind).
• Ability to use post security equipment (handheld and walk-thru metal detectors, hand held radios, access control systems, CCTV).
• The employee is occasionally required to reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl.
• Attend and participate in all mandatory training to meet requirements, maintain job-competence, and succeed in professional development.
• Demonstrated a growth mindset by staying curious and continuously learning, embracing challenges, and improving themselves.

Additional Information

What It\xe2\x80\x99s Like to Work Here:

We are a purpose driven company aiming to empower the next generation to explore the wonder of childhood and reach their full potential. We live up to our purpose employing the following behaviors:

• We collaborate: Being a part of Mattel means being part of one team with shared values and common goals. Every person counts and working closely together always brings better results. Partnership is our process and our collective capabilities is our superpower.
• We innovate: At Mattel we always aim to find new and better ways to create innovative products and experiences. No matter where you work in the organization, you can always make a difference and have real impact. We welcome new ideas and value new initiatives that challenge conventional thinking.
• We execute: We are a performance driven company. We strive for excellence and are focused on pursuing best in class outcomes. We believe in accountability and ownership and know that our people are at their best when they are empowered to create and deliver results.

Who We Are:

Mattel is a leading global toy company and owner of one of the strongest catalogs of children\xe2\x80\x99s and family entertainment franchises in the world. We create innovative products and experiences that inspire, entertain and develop children through play. We engage consumers through our portfolio of iconic brands, including Barbie, Hot Wheels, Fisher-Price, American Girl, Thomas & Friends, UNO and MEGA, as well as other popular intellectual properties that we own or license in partnership with global entertainment companies. Our offerings include film and television content, gaming, music and live events. We operate in 35 locations and our products are available in more than 150 countries in collaboration with the world\xe2\x80\x99s leading retail and ecommerce companies. Since its founding in 1945, Mattel is proud to be a trusted partner in empowering children to explore the wonder of childhood and reach their full potential.

Mattel is recognized for the second year in a row as a Great Place to Work\xe2\x84\xa2 and as one of Fast Company\xe2\x80\x99s Best Workplaces for Innovators in 2022.

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Mattel is an Affirmative Action/Equal Opportunity Employer where we want you to bring your authentic self to work every day. We welcome all job seekers including minorities, females, veterans, military spouses, individuals with disabilities, and those of all sexual orientations and gender identities.

Mattel