Job Description

Overview Paladin Security: Making the World a Safer and Friendlier Place! Do you have superior customer service skills and a passion for helping people? Are you able to think quickly on your feet and defuse difficult situations? Your track record of handling a great deal of responsibility combined with your varied life experience and enthusiasm for a job well done make you an ideal candidate for our team! The Paladin Difference starts with our officers; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you! Job Skills / Requirements

Position: Security Shift Supervisor

Date: November 10, 2022

Closing Date: November 17, 2022

City: 555 Finch Ave W, North York, ON M2R 1N5

Status: Full Time

Pay Rate: $23.25/Hourly

Hours: Rotating Continental (0700-1900/1900-0700hrs)

Are you interested in starting a career in a fast paced and growing industry?

As a provider of security services to clients with complex security needs, Paladin Security Group is offering an exciting career opportunity for you to give back to your community, while developing skills for future careers. Our training programs are also a leader in the security industry, and they will help prepare you for advancements, as well as build your resume for a potential career in law enforcement.

Site Description:

North York General Hospital (NYGH) is a teaching hospital in Toronto , Ontario , Canada. Primarily serving the North York district, as well as southern York Region , it offers acute care, ambulatory and long-term services at multiple sites. It is one of Canada's leading community academic hospitals and is affiliated with the University of Toronto . NYGH is one of the three constituent hospitals of the Peters-Boyd Academy of the University of Toronto Faculty of Medicine .

Description: Security Supervisor

Position Overview:

The Security Supervisor is responsible for supervising the activities and job performance of Security Guards assigned to all areas belonging to their facility. The Security Supervisor is expected to represent Paladin Security Group as well as the facility they are assigned to

. Essential Job Functions:

• Provides leadership, direction, and ongoing coaching and training
• Ensures all standing orders and scheduled daily activities are carried out as required for each shift
• Ensures site staff adhere to all Paladin Security and site-specific security policies and procedures
• Plans and implements shift work schedules
• Ensures all Security Guards have received the mandatory training
• Motivates staff and issues commendations
• Disciplines staff when necessary and ensures proper documentation is passed onto head office
• Attendance Management
• Performs security audits
• Documents and investigates security incidents and complaints
• Provide proactive and reactive security patrols.
• Communicates any concerns/issues with Client Service Manager

Prerequisites: At the time of the interview, applicants must be able to produce proof of completion of the following:

• Flexible work schedule required
• Minimum 2 years of Healthcare supervisory experience.
• Technical knowledge of various software applications.
• Demonstrated ability to perform under pressure.
• Proven ability to train, direct and motivate staff.
• Proven labor relations training and/or experience (i.e., discipline)
• Excellent analytical skills.
• Excellent communication skills (both written and verbal) to deal internally with Senior Hospital personnel and with external organizations such as emergency services and community partners.
• Must be self-starting and results oriented
• Strategic thinking with problem solving
• Strong interpersonal skills and demonstrated ability to build teamwork and strong business relationships
• Identify gaps and deficiencies and develop solutions
• Ability to prioritize, balance conflicting tasks and manage internal and external stakeholders
• Ability to work independently with limited direction
• Comprehensive Knowledge of Perspective System

Highlights:

• Extensive Paid Industry Training
• Benefits & Other Perks
• Opportunities for Growth & Advancement

Qualifications:

• Minimum of one year of experience in a concierge security role is required
• A Valid Ontario Security Guard License
• Proficient in English (both oral and written)
• Vulnerable Sector Check
• COVID Double Vaccination
• Customer Service Experience

Education Requirements (Any) High School Diploma/GED First Aid/CPR Additional Information / Benefits We thank all applicants for their interest; however, only those applicants that are short listed will be contacted for an interview. Benefits: Medical Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Days, Paid Holidays