Job Description

Security Services Supervisor - Fire & Security Services - Regular Full-time (230104) Toronto, ON, CA Posted: 1/16/2023 2:56:51 PM

We currently have a Regular Full-time opportunity for a Security Services Supervisor in the Fire & Security Services Department at our Sunnybrook Campus.

Hours of Work:

Monday \xe2\x80\x93 Friday days; 8 hrs; with additional hours as required

Summary of Duties

• Supervises Security Guards, ensuring compliance with all policies and procedures
• Ensures that emergency procedures are executed properly and enforces fire code regulations
• Provides excellent customer service by greeting customers, answering questions, and resolving customer complaints according to departmental policies and guidelines
• Completes duty schedules in accordance with the collective agreement time sheets and delegates work assignments to each Security Guard on a daily basis.
• Organizes shift briefings and communicates all new pertinent information to security Guards through policies and meetings, answers security Guards questions or concerns.
• Makes recommendations in the hiring, training, evaluation and rewarding of staff. Applies disciplinary or corrective counseling to staff in consultation with and as directed by the Manager.
• Complies with safety procedures including use of required safety equipment. Identifies and corrects unsafe practices or conditions as required.
• Processes requests for locks, cores and keys.
• Orders supplies and processes bills according to department guidelines and manager\xe2\x80\x99s direction
• Participates in the recruitment , orientation and training of guards
• Oversees and maintains security systems e.g. Card access, CCTV,etc. as directed, panic duress
• Provides backup for Photo I.D. service
• Ability to work at all Sunnybrook campuses and a variety of shifts
• Provides support to the departmental manager
• Participation in organizational committees as needed

Qualifications/Skills

• Two year community college Law Enforcement diploma required
• Completion of Non-violent Crisis Intervention Course required
• Preferred training through the International

Association of Healthcare for Safety and Security (IAHSS) * First Aid & CPR training required

• Demonstrated knowledge of the Occupational Health & Safety Act
• Demonstrated excellent interpersonal and communication skills
• Strong understanding of fire-fighting and evacuation methods
• Sound problem-solving abilities
• Trained in tactful communications and handcuffing
• Supervisor experience in a unionized environment preferred
• Supportive of change and departmental goals and objectives
• Proven experience and leadership skills in a security setting
• Significant recent related experience in a unionized security department, ideally in a healthcare setting
• Strong oral and written communication skills
• Demonstrated ability in decision-making, problem-solving, and working under pressure in a fast pace environment.

Proven ability to effectively manage multiple priorities and work independently on various projects

*Please note, this position will be primarily stationed at St. John\xe2\x80\x99s Rehab location, with travel to other campus\xe2\x80\x99 as required.

Qualified candidates are invited to submit their cover letter and resume (in one document) quoting 230104 to:

Human Resources
Sunnybrook Health Sciences Centre

To apply, please click "Apply for Position" at the bottom of this page.

Sunnybrook Health Sciences Centre is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation for disability during any stage of the recruitment process, please indicate this in your cover letter.

Sunnybrook Health Sciences Centre is strongly committed to inclusion and diversity within its community and welcomes all applicants including but not limited to: visible minorities, all religions and ethnicities, persons with disabilities, LGBTQ persons, and all others who may contribute to the further diversification of ideas.

Please be advised that in order to be eligible for employment at Sunnybrook, all new hires must have received the full series of a COVID-19 vaccine or combination of COVID-19 vaccines approved by Health Canada (e.g., two doses of a two-dose vaccine series, or one dose of a single-dose vaccine series); AND have received the final dose of the COVID-19 vaccine at least 14 days ago. Medical exemptions or any other kind of requested exemption based upon the Hospital\xe2\x80\x99s obligations pursuant to the Ontario Human Rights Code will be considered on a case-by-case basis.

Sunnybrook Health Sciences Centre