Job Description

We are hiring a Security Operations Analyst, Information Security!
Reporting To:
Manager and Team Lead, Information Security
Full-Time/Part- Time:
Full-time
Posting Date:
September 15, 2025
Closing Date:
October 3, 2025
Hours of Work:
8:30 a.m. - 5:00 p.m.
Grade:
Office Location:
8.4
Toronto, ON
Great location! Steps away from the main public transit station
What we offer:
Highly competitive compensation package includes base salary, bonus, benefits, and career advancement opportunities!
*Eligibility for benefits is dependent on the terms of employment
The Opportunity:
Reporting to the Manager, Information Security and working closely with our Infrastructure team, the Security Operations Analyst role is to ensure the operation of in-house security systems. This includes supporting audits, security operations reporting, engage with our Security Operations Centre vendor, and end point device security. This person will also analyze security breaches and vulnerability issues in a timely fashion and conduct device and user activity audits where required.
How you will contribute:
Security Operations

• Administer tools and manage alerts associated with MDR (Manage Detection and Response) and End-point protection tools, FIM, and User Behavior Analytics tools.
• Support in reviewing events and alerts associated with server logs, firewall logs, intrusion detection logs, syslog, network traffic, etc. for unusual or suspicious activity and interpret activity and make recommendations and process resolutions.
• Investigate and analyze phishing emails to identify potential threats and mitigate risks through thorough examination and response protocols.
• Collaborate with IT Infrastructure and other teams to enhance control effectiveness. Assist in evaluating and refining Security Operations policies, permissions, and controls.

Incident Management

• On call support for High Priority Incidents by taking necessary actions suggested by SOC.
• Work collaboratively with teams and support the IT Teams as part of the incident response from Detection till Recovery of systems.
• Support in technical forensic investigation analysis with vendor.
• Preparing security incident reports, evidence collection and maintain incident timeline.

The experience you need:

• Experience working with at least one leading SIEM, EDR and AV solution, preferably Microsoft suite of Security Products, such as Microsoft Azure, Microsoft Sentinel and Microsoft Defender for Endpoint.
• A working knowledge of network security which includes firewalls, routers, network architecture, IDS/ IPS, VPN, Access Control Lists, etc. would be beneficial.

Key Contacts:

• External: Working with Security Operations Vendor, Forensics Team
• Internal: IT, Business users

Core Competencies Required for the Role:

• Threat Hunting
• Incident Handling and Documentation
• Basic Network Security
• Communication and Collaboration

Education Requirements:

• A university/ college degree
• A minimum of 3+ years' hands-on practical experience in IT security

• Any of the following Certifications: MS-SC200, AZ-900, CEH, CCNA, CC, CompTIA Security +, CySA+ etc. would be beneficial.

Working Environment and Physical Demands Analysis:

• Office environment
• Periods of high volume with tight timelines
• Long periods of stationary position/sitting
• Prolonged periods of repetitive movement (i.e. using a keyboard and mouse)
• Long periods of time in viewing a computer screen
• Multi-tasking may include speaking to customers on a telephone call while looking up information on a computer program.

Why join First National?

• Competitive Compensation
• Comprehensive benefits program (i.e., Health Spending Account, Maternity and Parental Leave Top Up)
• Hybrid working environment.
• Extensive training programs to set our employees up for success
• Modern office environment conducive to collaboration
• Supportive teamwork culture
• Opportunities to give back to the communities and work through events focused on a variety of charities
• Ongoing social events throughout the year

The team you'll join:
Founded in 1988, First National is one of Canada's largest non-bank lenders. We provide residential mortgages exclusively through the mortgage broker channel and we are Canada's largest commercial mortgage lender.
First National has been consistently recognized as a great place to work and we are proud that our employee engagement feedback is higher than our industry partners'.
We would like to thank all applications for their interest in this existing vacancy, but only candidates selected for an interview will be contacted.
First National is proud to be an equal opportunity employer and is committed to diversity and inclusion regardless of race, color, religion, national origin, age, gender identity, physical or mental disability, sexual orientation and any other category protected by law.
First National supports requests for accommodation from applicants with disabilities; please contact Human Resources at should you need an accommodation at any point in the recruitment process.
#FNLOON

Skills Required