Job Description

:

Who we are!

GREAT ENTERTAINMENT. GREAT PEOPLE. GREAT INVESTMENT. GREAT CANADIAN.

Since our inception in 1982, Great Canadian has grown to be one of the largest and most dynamic gaming and entertainment companies in Canada. With 25 properties across Ontario, British Columbia, Nova Scotia, and New Brunswick, our facilities include over 16,000 slot machines, 575 table games, 71 dining amenities and over 500 hotel rooms. Working closely alongside our crown agency partners, our team of 9,500 strives to offer the very best gaming, entertainment, dining, and hospitality experiences.

Our Vision is to be the leading gaming, entertainment, and hospitality company in our chosen markets by providing superior entertainment value and exceptional experiences.

Our Mission is to provide outstanding experiences to our guests, rewarding opportunities for our team, and superior value to our shareholders.

Elements Casino Victoria:

Elements Casino Victoria is a spacious facility with 750 slot machines, plus poker, blackjack, baccarat and roulette tables on beautiful Vancouver Island. This facility is equipped with a restaurant as well.

About this Role:

Are you passionate about safety and guest experience? Looking for a place to put your skills to play, making guests feel safe and special? We are looking for a personable, energetic, and passionate individual for the position of a Security Officer. Under the supervision of the Security Manager, you will be responsible for protecting patrons, staff and assets to ensure the integrity of the gaming floor and company property! Get in the game.... Its All You.

What You\'ll Get to DO! (Key Accountabilities)

• Preparing statements/reports on internal and external violations, unsafe conditions, potential hazards, suspicious persons and activities
• Enrolling guests into the Self-Exclusion Program
• Conducting regular patrols of the entire property as directed; identifies risks and conditions that present safety issues.
• Providing or assisting with First Aid for employees and guests
• Responding to, resolving or escalating security issues
• May escort guests and employees or escort duties as required.
• Liaising and communicating effectively with all appropriate operational departments.
• Developing and cultivating strong working relationships with all stakeholders: guests, ownership and employees
• Ensuring compliance with licensing laws, health and safety and other statutory regulations
• Performing other duties as assigned or directed.

What you\'ll need to be Successful! (Education and Qualification Requirements)

• Post-Secondary education in criminology or suitable combination of education and experience an asset
• Minimum 5 years of security experience in a gaming environment; minimum 2-year management experience
• Computer literacy in MS Office
• A passion for providing outstanding service to our internal and external guests
• Understanding of yourself as well as others when communicating with team members and guests
• Excellent problem solving and conflict resolution capabilities
• Serving It Right, or the ability to obtain a Serving it Right Certification
• Must be willing to recertify for Use of Force every 3 years
• Occupational First Aid Level 2 an asset
• A willingness to learn, develop and achieve new skills for personal and professional development
• Can understand, speak and write English, fluency in other languages an asset
• Exceptional interpersonal and communications skills
• The ability to successfully obtain a criminal record check through the Gaming Policy and Enforcement Branch (GPEB)

What\'s in it for you?

• High school diploma required, post-secondary education an asset.
• Strong communication and public relations skills
• Second language an asset
• Previous experience or training in security an asset
• Ability to multi-task and prioritize.
• Ability to be adaptable and flexible with work schedule.
• Exceptional organizational, problem solving and conflict resolution capabilities.
• Good knowledge of MS Office and Outlook
• Certification in Occupational First Aid Level 2 and WHMIS an asset
• Completion of Gaming Security Officer training an asset
• The ability to successfully obtain or maintain a Criminal Record Check through the Gaming Policy and Enforcement Branch (GPEB)

Work Environment Considerations

• Regular casino environment, standing and walking for long periods of time

The only thing we don\'t play games with\xe2\x80\xa6.is your career!

The Great Canadian Gaming Corporation committed to promoting an inclusive, accessible environment, where all employees and customers feel valued, respected, and supported. We are dedicated to employing a workforce that reflects the diversity of our communities in which we live and serve.

Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, or disability.

Please note that due to the volume of applications, only those under consideration will be contacted for an interview.

Thank you for your interest in Great Canadian Entertainment!

About Us:

GREAT ENTERTAINMENT. GREAT PEOPLE. GREAT INVESTMENT. GREAT CANADIAN.

Since our inception in 1982, Great Canadian has grown to be one of the largest and most dynamic gaming and entertainment companies in Canada. With 25 properties across Ontario, British Columbia, Nova Scotia, and New Brunswick, our facilities include over 16,000 slot machines, 575 table games, 71 dining amenities and over 500 hotel rooms. Working closely alongside our crown agency partners, our team of 9,500 strive to offer the very best gaming, entertainment, dining, and hospitality experiences.

Our Vision is to be the leading gaming, entertainment, and hospitality company in our chosen markets by providing superior entertainment value and exceptional experiences.

Our Mission is to provide outstanding experiences to our guests, rewarding opportunities for our team, and superior value to our shareholders.

What\'s in it for you?

• We have an inclusive and collaborative working environment that encourages creativity, curiosity, and celebrates success!
• We provide you with the tools and technology needed to delight your clients!
• You\'ll get to work with and learn from diverse industry leaders, who have hailed from top organizations around the world.
• Freedom to Innovate: supports new and better ways to be successful.
• Be your Authentic Self: environment that values diversity as a source of strength.
• This isn\'t your typical "corporate" job. We work hard and we have fun!

The only thing we don\'t play games with\xe2\x80\xa6..is your career!

Great Canadian Entertainment is committed to promoting an inclusive, accessible environment, where all employees and customers feel valued, respected, and supported. We are dedicated to employing a workforce that reflects the diversity of our communities in which we live and serve.

Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, or disability.

Please note that due to the volume of applications, only those under consideration will be contacted for an interview.

Thank you for your interest in Great Canadian Entertainment!

Great Canadian Gaming