Job Description

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Pickering Casino Resort is seeking Part-time Security Officers!

Under the direct supervision of the Security Manager, or designate, this position is responsible for the safety and protection of employees, guests, the facility, and company assets at the site level. Ensures adherence to all policies and procedures while contributing to a safe and welcoming work environment for all employees

The ideal candidate is an energetic professional with proven knowledge, skills, and abilities, executing the following in support of the company\'s vision, mission, and values:

• Self-motivator and ability to inspire other team members in enhancing the guest experience within the entertainment business;
• Monitoring, documenting and reporting internal and external violations, unsafe conditions, potential hazards, suspicious persons and activities; preparing written and electronic statements;
• Escorting guests and team members;
• Enforcing restricted access by unauthorized persons;
• Observing transactions, slot drops, chip fills and transferring items to Lost & Found;
• Performing identification checks to any guest who appears under 30;
• Referring disputes to the Supervisor, Security;
• Conducting regular patrols of the interior and exterior of the property as assigned;
• Performing crowd control as directed;
• Attend to first aid incidents;
• Ensuring compliance with licensing laws, health and safety, and other statutory regulations;
• Assisting Supervisor, Security with enrolling guests in the Self-Exclusion program;
• Performing other reasonable duties as assigned.

Successful applicants will demonstrate the following qualifications:

• Ability to exceed internal and external guest expectations through timely, effective and service-oriented communication;
• 2+ years of experience working with customer service/ public service role or in the service industry;
• High school diploma or equivalent required, post-secondary education in a related field an asset
• Previous experience or training in security an asset
• Computer literacy in MS Office
• Able to organize data with great accuracy
• Knowledge of privacy legislation an asset
• Inquisitive, investigative mind, able to identify suspicious behaviors /transactions and make sound judgments based on this;
• A willingness to learn, develop and achieve new skills for personal and professional development
• Ability to multi-task and prioritize;
• Ability to follow rules, regulations, policies and procedures at all times;
• The ability to maintain tact and composure during high-stress situations
• Must be able to work independently, without close direct supervision, and apply good judgment and discretion under pressure;
• Excellent problem solving and conflict resolution capabilities;
• Candidates must be ready and willing to work a flexible schedule, including overnight, weekends and holidays. The hours of work will be based on customers and business needs

Training/Licenses/Certification Requirements:

• A valid class \xe2\x80\x9cG\xe2\x80\x9d driver\'s license with a clear driving record is also required
• A current First Aid/CPR certification
• Ability to successfully obtain Smart Serve certification
• The ability to obtain registration as a Category 2 Gaming Assistant with the Alcohol and Gaming Commission of Ontario

We Cannot Work Around Personal Schedules. Candidates must be ready and willing to work at both sites, work a flexible schedule, including evenings, weekends, holidays, and overnights. The hours of work will be based on operational needs. Ready to embark on your next adventure?

Great Canadian Gaming Corporation is committed to diversity, equity and inclusion and we welcome all qualified applicants to apply to join our team of unique contributors. We accommodate people with disabilities throughout the recruitment and selection process and applicants are encouraged to advise Human Resources in advance if an accommodation is required. We thank all applicants for their interest and will contact those qualified to continue in the recruitment process

About Us:

GREAT ENTERTAINMENT. GREAT PEOPLE. GREAT INVESTMENT. GREAT CANADIAN.

Since our inception in 1982, Great Canadian has grown to be one of the largest and most dynamic gaming and entertainment companies in Canada. With 25 properties across Ontario, British Columbia, Nova Scotia, and New Brunswick, our facilities include over 16,000 slot machines, 575 table games, 71 dining amenities and over 500 hotel rooms. Working closely alongside our crown agency partners, our team of 9,500 strive to offer the very best gaming, entertainment, dining, and hospitality experiences.

Our Vision is to be the leading gaming, entertainment, and hospitality company in our chosen markets by providing superior entertainment value and exceptional experiences.

Our Mission is to provide outstanding experiences to our guests, rewarding opportunities for our team, and superior value to our shareholders.

What\'s in it for you?

• We have an inclusive and collaborative working environment that encourages creativity, curiosity, and celebrates success!
• We provide you with the tools and technology needed to delight your clients!
• You\'ll get to work with and learn from diverse industry leaders, who have hailed from top organizations around the world.
• Freedom to Innovate: supports new and better ways to be successful.
• Be your Authentic Self: environment that values diversity as a source of strength.
• This isn\'t your typical "corporate" job. We work hard and we have fun!

The only thing we don\'t play games with\xe2\x80\xa6..is your career!

Great Canadian Entertainment is committed to promoting an inclusive, accessible environment, where all employees and customers feel valued, respected, and supported. We are dedicated to employing a workforce that reflects the diversity of our communities in which we live and serve.

Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, or disability.

Please note that due to the volume of applications, only those under consideration will be contacted for an interview.

Thank you for your interest in Great Canadian Entertainment!

Great Canadian Gaming