Job Description

Spend your days surrounded by the beauty of Lake Simcoe. With opportunities across the Resort at the Nest Golf Club, the Marina, with our Culinary, Food and Beverage, Landscape, Housekeeping and Recreation Teams, as well as at FH Fine Food and Starbucks at Friday Harbour. Working at Friday Harbour is unlike anywhere else. Be a part of the action, contributing to this one-of-a-kind Resort and always providing an exceptional guest experience.

Colleague Perks

• Complimentary golf (friends and family rates for your Guests)
• Complimentary use of recreational equipment (canoeing, kayaking, Fat Bikes, snowshoes, skates, etc.)
• Discounts at Friday Harbour retailers and restaurants
• Group medical and dental benefit coverage
• Company matched pension plan and optional savings plans
• Employee Assistance Program and Headspace App
• Friday Harbour partner discounts
• Training and development opportunities

Role Summary
The Security, Health and Safety Attendant is responsible for maintaining a safe work environment for all Colleagues, homeowners, members and guests.

Responsibilities

• Responsible to carry out patrols and inspections around the property and take necessary action to ensure compliance with policy and procedures
• Respond to and investigate concerns or complaints and take appropriate action
• Conducting parking enforcement on property and ensuring fire routes are clear
• Investigate accidents or injuries that occur in the workplace and administer first aid and complete security report
• Resolve conflict (crisis) situations and provide support to Colleagues
• Interact with guests and Colleagues in a professional ethical manner
• Comply with the Private Security and Investigative Services Act, 2005 including procedures and any reporting required
• Responsible for preparing, as applicable, the provincial Use of Force report
• Accountable for timely completion of security reports and daily logs
• Enforce the Ontario Trespass to Property Act
• Play a supporting role in areas relating to social responsibility, with live events and when alcoholic beverages are being served or sold
• Assist in the establishment and ongoing participation in the Joint Health and Safety Committee
• Responsible for assisting in the delivery of related educational programs
• Secure premises by patrolling property, inspecting buildings, equipment and access points
• Control traffic by directing drivers when required
• Write reports of daily activities and irregularities, such as equipment or property damage, guest complaints, theft, presence of unauthorized persons or unusual occurrences
• Liaison with police or fire departments in case of emergency
• Circulate among guests and Colleagues to preserve order and protect property
• Warn persons of rule infractions or violations and apprehend or evict violators from premises
• Inspect and adjust security systems, equipment and machinery to ensure operational use and to detect evidence of tampering
• Compliance with all safety regulations of assigned tasks, and ensure a clean and safe working environment with active participation in the health and safety program
• Adhere to all environmental policies and programs as required
• Other duties as assigned

Requirements

• Licensed under the Private Security and Investigations Services Act
• Trained in Basic Cardiac Life Support Level \xe2\x80\x9cC\xe2\x80\x9d CPR and Automatic External Defibrillation
• Smart Serve Certification
• Ontario Driver\xe2\x80\x99s License and Clean Drivers Abstract is required
• Working knowledge of the Criminal Code of Canada, the Charter of Rights and other relevant Provincial Statutes (e.g. Trespass to Property Act, Liquor License Act, etc.)
• 2-4 years\xe2\x80\x99 security experience required
• Knowledge of legal guidelines for area security and public safety
• Familiarity with report writing
• Excellent surveillance and observation skills
• Trained in self-defense an asset
• Must possess excellent customer service skills
• Must be computer literate. Preferred candidate will have previous experience with security and health and safety software, Microsoft Word and Excel
• Strong verbal and written communication skills
• Detail-oriented and works with a high degree of accuracy
• Ability to multi-task in a fast-paced environment
• Must be extremely responsible with integrity and ability to maintain confidentiality and discretion

Working Conditions

• Must be able to work flexible hours including nights, weekends and holidays
• Required to move, lift, carry, pull and place objects weighing up to 30 pounds without assistance
• Stand, sit or walk for an extended period or for an entire shift
• Must be physically able to fulfill the duties and requirements of the assigned work, including the ability to handle moderate to arduous physical exertion, such as bicycling and walking during an entire shift
• Reach overhead and below the knees, including bending, twisting and pulling
• Move over sloping, uneven or slippery surfaces
• Significant exposure to varying weather conditions

Join our team and make every day feel like Friday.

• All candidates must be legally eligible to work in Canada. Friday Harbour is unable to assist candidates in obtaining Canadian work authorization.
• Friday Harbour is an equal opportunity employer committed to hiring a diverse workforce. Friday Harbour is also committed to providing accommodations for people with disabilities. Upon request by the applicant, accommodation will be provided in all parts of the hiring process. Please contact the Human Resources department with any accommodation requests.