Job Description

Are you passionate about culture, the arts, natural history, and science? Are you keen on how these elements aesthetically come together to tell the many stories of humanity? Then consider a career at ROM.

Join our team of Security Guards at the Royal Ontario Museum (ROM) and play a crucial role in safeguarding our employees, visitors, artifacts, and facilities. With your proactive and reactive approach to security, you\'ll uphold the ROM\'s integrity and protect its priceless collections. Equipped with comprehensive tools and training, you\'ll handle high-tension situations and provide exceptional customer service. Join us and be part of an organization that values safety, security, and excellence.

POSITION SUMMARY:

As a Security Guard at the Royal Ontario Museum (ROM), you are committed to providing superior proactive and reactive security services. With a steadfast focus on the safety and security of our employees, visiting public, artifacts, and facilities, you play a crucial role in maintaining the overall well-being of our esteemed institution. Utilizing tact and diplomacy, you skillfully defuse high-tension situations that could jeopardize the safety of ROM employees and the public. Your conduct not only safeguards employee-employer relations but also upholds the sterling reputation of our organization.

RESPONSIBILITIES:

• Ensure the safety and security of the museum by monitoring and operating Alarms, CCTV, & Access Control systems.
• Act as the control center for the museum by having a working knowledge of control room duties and functions such as dispatching, access control systems, and the use of CCTV.
• Maintain the integrity of the museum\'s security systems by conducting alarm response and investigation as required.
• Protect the museum\'s assets by conducting regular patrols and/or patrolling assigned galleries to deter criminal activities.
• Maintain order and safety during museum events and exhibits by performing crowd control duties as required.
• Ensure the safety of visitors and employees by conducting parcel and package inspections.
• Help maintain the museum\xe2\x80\x99s reputation by conducting detailed investigations and reporting all findings and recommendations regarding incidents or accounts that occur on ROM property. This includes infractions of any applicable federal, provincial and municipal laws or ROM Policies and Procedures.
• Respond promptly and efficiently to emergency or non-emergency calls; assess the situation and liaise with emergency services as necessary.
• Contribute to the overall security of the museum by performing other duties as assigned.

QUALIFICATIONS:

• Hold a Law Enforcement/Police Foundations Diploma or degree.
• Possess at least one year of relevant security experience or equivalent education.
• Possess a valid Ontario Security Guards License in good standing, in accordance with PSIS Act at the time of application.
• Hold First Aid and CPR Level \xe2\x80\x9cC\xe2\x80\x9d and Automated External Defibrillator (AED) Certification at the time of application.
• Possess valid Smart Serve certification at the time of hire.
• Have knowledge and previous experience using CCTV/Fire Panel/Access Control Systems.
• Familiarity with emergency and evacuation procedures.
• Possess excellent conflict resolution skills.
• Experience in hospitality settings is an asset.
• Physical fitness is essential, as the job may require standing for long periods.
• Have good interpersonal skills with the ability to communicate verbally and in writing effectively.
• Must work with a high degree of honesty and integrity.
• Proficiency in Microsoft Office and electronic mail.
• Working knowledge of operational security procedures.
• Must have Green Patch safety footwear always worn while on duty.

SALARY AND TERMS OF EMPLOYMENT:

START DATE: ASAP

POSTING DATE: July 10, 2023

CLOSING DATE: July 17, 2023

EMPLOYEE GROUP: SEIU, Local 2

SALARY/HOURLY RATE: $21.68 - $25.52 per hour (Plus shift premium on afternoons and midnights)

SHIFT: Varied schedule, Days, Afternoons, Midnights (Rotating Days Off)

SCHEDULE: 40 hours per week

PROBATIONARY PERIOD: 60 days

NOTE: We ask that you ensure you possess a valid security guard license, first aid and CPR \'Level C\' with AED and Smart Serve certification at the time of application. Please note that we cannot consider applications from individuals who do not possess these requirements. We appreciate your attention to this matter and thank you for your interest in joining our team at ROM.

The ROM is committed to fair and accessible employment practices. Upon request, suitable accommodations are available under the Accessibility for Ontarians with Disability Act (AODA) to applicants invited to an interview.

ROM Perks

At the Royal Ontario Museum (ROM), we strive to provide a comprehensive benefits package for our employees. As a full-time employee, you will be eligible for medical, dental, and vision benefits on your first day of work, along with access to a health spending account, short-term and long-term disability benefits, life insurance, and a pension plan. In addition to these financial benefits, we offer our employees 3 weeks of vacation time and up to 5 personal days to use as needed. You\'ll also be provided with uniforms, which are laundered and maintained by the ROM, and receive a safety footwear allowance for green patch shoes. We also understand the importance of family and personal time, so we offer free ROM visits each year for you and up to 8 friends or family members. And to help you explore Ontario, we provide a discount program for over 200 attractions across the province. These benefits demonstrate our commitment to our employees and their well-being.

Diversity Statement

At ROM, we consider equity, diversity, and inclusivity foundational to our institutional success. We seek to foster a workplace that reflects the full breadth of the communities we serve and welcome applications from women, racialized persons/BIPOC, Indigenous/Aboriginal People of North America, LGBTQ2S+, and people with disabilities.

Accessibility Statement

ROM is committed to fair and accessible employment practices. Upon request, suitable accommodations are available under the Accessibility for Ontarians with Disability Act (AODA) to applicants invited to an interview.

COVID Statement

Royal Ontario Museum recognizes its heightened duty to protect employees from health and safety risks during the pandemic. As such, an offer of employment shall be conditional on proof of complete COVID-19 vaccination with a vaccine series approved by Health Canada or the World Health Organization.

Only candidates selected for an interview will be contacted.

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Royal Ontario Museum