Job Description

DUTIES & RESPONSIBILITIES:

• Performs regular patrolling of hospital premises ensuring protection of Hospital building, property, and occupants; walking/standing during the duration of a 12 hour shift.
• Detects and corrects fire and safety hazards. Prepares written reports on all activities including pro-active reports on observed deficiencies.
• Investigates all complaints from patients, staff, visitors concerning thefts, personal injury, break-ins, fire and safety hazards, etc.
• Responds to assistance calls including fire alarms, bomb threats, violent persons, missing patients, building evacuations, help alarms, and the provision of security escorts as needed, etc.
• Interact with staff, patients, and visitors in a positive and customer service oriented manner. Enforces safety and security regulations according to Hospital and departmental policies.

QUALIFICATIONS:

• Graduate of a recognized 2 year community college program in Law Enforcement and Security, or Police/Military Academy preferred; or equivalent combination of education, training and experience will be considered.
• Previous experience in Healthcare Security an asset. Knowledge of computer software applications (Windows environment).
• Excellent communication (verbal/written), interpersonal, problem solving skills, and de-escalation techniques. Must be able to demonstrate Security's core values of honesty and integrity while ensuring the Safety and Security of the Hospital's patients, visitors, staff and assets.
• Demonstrated ability to assess and diffuse situations in an emergency situation. Must be punctual, and have an acceptable attendance record.
• Prospective candidates, upon selection, will submit to an RCMP criminal background check.
• Must have completed IAHSS (International Association of Healthcare Security and Safety) basic and advanced level of certification within 6 months of hire
• Must have a valid license with the Ontario private security and investigative services
• Must pass the hospital's approved training program for use of force, handcuffing, and defensive batons within 6 months of hire

Hours: Must be available to work 12 hour rotating shifts, including days, nights and weekends.