Job Description

Overview
Paladin Security: Making the World a Safer and Friendlier Place because we !
The Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!
Job Skills / Requirements
Site Overview: Mapleview Mall is a premier shopping destination. Security personnel play a key role in ensuring safety, providing customer assistance, monitoring activities, and responding to incidents to uphold a positive and safe shopping experience.
Position: Full-Time Security Guard
Site: Mapleview Mall
Hours: Mon, Tue, Wed (1500-2300), Sat, & Sun (1400-2200)
Payrate: $20.30/hr.
Averaging Agreement: Overtime is ESA
Posting Date: Nov 27, 2025
Posting Closing Date: Dec 05, 2025
Posting Closing Date: Dec 05, 2025
:

• Deliver consistent, high-quality customer service by assisting clients, tenants, and visitors.
• Act as a visible deterrent to crime and maintain a safe, welcoming environment.
• Enforce property standards, rules, and regulations in a fair and professional manner.
• Conduct regular patrols of the property (on foot or by vehicle).
• Respond promptly and effectively to emergencies and incidents.
• Provide first aid, CPR, or AED support until medical professionals arrive.
• Monitor and operate CCTV and other security systems.
• Maintain and enforce access control procedures.
• Handle trespassers and unauthorized persons under the Trespass to Property Act.
• De-escalate emergency or crisis situations calmly and safely.
• Maintain detailed memo books and prepare accurate incident and occurrence reports.
• Assist with Fire & Life Safety inspections and other safety initiatives.
• Participate in crowd, line, and access management as needed.
• Investigate incidents, occurrences, and rule violations.
• Collaborate with management and operations teams to support daily functions.
• Use tact, diplomacy, and sound judgment when dealing with the public.
• Ensure compliance with all emergency and standard operating procedures.
• Perform other duties as assigned by management.

Qualifications:

• Minimum 1 year of prior security experience.
• Must possess a valid Ontario Security Guard License.
• Must have Valid First Aid & CPR Level C (WSIB approved) certification.
• Must hold a valid G-Class driver's license with a minimum of 3 years of total driving experience and be able to provide an clean driver's abstract/record covering the past 3 years.
• Must be comfortable with a dashboard camera recording device installed and operating in the company vehicle at all times.
• Legally authorized to work full-time in Canada.
• Able and willing to stand, walk, and patrol (on foot or by vehicle) for extended periods.
• Strong verbal and written communication skills & decision making skills
• Capable of working in a fast-paced, dynamic environment, both indoors and outdoors.
• Comfortable working in fast paced environments.
• Strong interpersonal skills and emotional intelligence, able to work effectively in a team setting.
• Must be able to provide certifications in Use of Force (UOF) and Management of Aggressive Behavior (MOAB)
• Applicants who do not possess these certifications can opt into Paladin's Use of Force (UOF)/Management of Aggressive Behavior (MOAB) training program prior to their onboarding training to ensure they meet the requirements of the position

Please be aware: The UOF/MOAB certification is not paid as it is a pre-employment requisite; however, Paladin will cover all the costs of the training with a 6-month commitment to the position/availability.
Why Choose Paladin:

• Opportunities for training and professional development
• Competitive salary and benefits package
• Free Uniforms
• Security license reimbursement
• Dry cleaning & hemming/tailoring allowance
• Paid vacation & sick days
• Work today, get paid today-daily pay available
• Additional perks

Education Requirements (All)
High School Diploma/GED
Additional Information / Benefits
Paladin Security has a diverse workforce. We believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.
We thank all applicants for their interest; however, only those candidates that are short listed will be contacted for an interview.
Benefits: Medical Insurance, Life Insurance, Dental Insurance, Paid Vacation, Paid Sick Days, Paid Holidays, Short Term Disability, Long Term Disability
This job reports to the Client Service Manager
This is a Full-Time position 2nd Shift.
Number of Openings for this position: 1

Skills Required