Job Description

Overview:
We are North America’s leading security services provider with over 300,000 phenomenal employees. At Allied Universal®, we pride ourselves on fostering a promote from within culture. There are countless examples of individuals who began their career as Security Professionals and today hold positions on our senior leadership team. For all full-time positions, we offer medical, dental, and vision coverage, life insurance, employee assistance programs, and more! We also offer company paid uniforms and part-time and flexible schedules! : Allied Universal is seeking Professional Security Guards - Emergency Dispatcher in Scotford, Canada.
Hourly Pay - $26.30
A dispatch position at the Shell Scotford facility offers dedicated services associated with Emergency Response Dispatching. This includes:
QUALIFICATIONS/REQUIREMENTS:

• Receiving emergency calls and obtaining information regarding the emergencies
• Dispatching the appropriate emergency service to the location of the incident
• Transmit necessary information to field personnel via radio or telephone communication systems
• Perform interface functions between Shell and the external agencies during a site-wide emergency.

In addition, the dispatcher will:

• 
  
  • Monitor all CCTV cameras and access control alarms
  • Answer routine telephone and radio calls
  • Prioritize calls for service and manpower allocation
  • Immediately enact the public complaint process upon receipt of a public complaints or concern (i.e. noise complaints)
  • Oversees basic operation of security alarm systems
  • Perform after hour call-outs for personnel
  • Serve as the Emergency contact for Pipelines and Sherwood Marketing Terminal

• Key competencies required for this position are as follows:

• Have knowledge of the standard radio and telephone communications receiving and transmitting equipment
• Possess strong computer skills
• Must be able to work with minimal supervision
• Have the ability to interpret and give both verbal and written instructions
• Possess both excellent verbal and written communication skills
• Have the ability to make sound decisions using all available information
• Demonstrate the ability to appropriately respond to changing circumstances
• Have excellent prioritization skills and be multi-task orientated
• Demonstrate excellent interpersonal skills including communicating effectively
• Analyze situations quickly and make sound decisions in emergency and routine situations
• Work in a fast-paced environment and be able to work under pressure
• Ensure the confidentiality of all records containing personal information
• Possess good hearing and vision (including color vision) appropriate for call-taking/dispatching functions
• Work 12-hour rotating shifts including days, nights weekends and statutory/religious holidays
• Display the ability to work with and interpret facility maps
• Possess strong HSSE leadership skills.
• Demonstrate an excellent attendance record
• Work in a private office with little to no face to face interaction
• Legally entitled to work in Canada.

Closing:
Allied Universal® provides unparalleled service, systems and solutions to the people and business of our communities, and is North America’s leading security services provider. Allied Universal delivers high-quality, tailored solutions, which allows clients to focus on their core business. For more information: www.AUSecurity.ca.

Requisition ID: 2022-841969