Job Description

Overview

Paladin Security: Making the World a Safer and Friendlier Place! Do you have superior customer service skills and a passion for helping people? Are you able to think quickly on your feet and defuse difficult situations? Your track record of handling a great deal of responsibility combined with your varied life experience and enthusiasm for a job well done make you an ideal candidate for our team! The Paladin Difference starts with our officers; we\'re the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!

Job Skills / Requirements

Position: Security Guard

Application Deadline: May 28, 2023

Site: Various Sites in Toronto and GTA - Retail/ Corporate/ Commercial (must be able to travel to - Eglinton Ave East & Don Mills Road, North York , and Downtown Toronto)

City: North York, Ontario

Status: Casual/ On-Call

Hours: 8-12 hour Shifts - Continental Nights / Days

Pay Rate: $17.50 - $20.00/ Hr

• This position requires a Credit Check, VSC Background Check, and 3 professional employment references)

Mandatory 4-day virtual and in-class training at our Etobicoke office

: Working assigned shifts, you will be responsible for completing investigations and incident reports. You will be expected to perform constant patrols and interact with tenants and members of the public to provide direction and promote good customer service while providing a security presence. Respond to all emergencies and take the lead role in all incidents involving violent individuals. You will be required to conduct arrests, enforce mall rules, and remove undesirables from the property.

Duties & Responsibilities:

• Maintain compliance with and enforce property standards, rules, and regulations in a reasonable manner
• Able to use tact and diplomacy in dealings across a range of settings and situations
• Respond to medical emergencies and provide first aid, CPR, or AED support until medical professionals arrive
• Ability to maintain and enforce access control procedures
• Solid understanding of emergency and standard operating procedures
• Deal with trespassers and unauthorized persons found on the property, in a fair and safe manner, by enforcing the Trespass to Property Act
• Assist with Fire & Life Safety inspections
• Maintain a detailed memo book and prepare incident reports on all matters dealt with using the standard report-writing program
• Conduct periodic patrols of the property either by foot or by vehicle.
• Investigate incidents and occurrences
• Draft detailed incident and occurrence reports
• Maintain the peace, safety, and security of all patrons, clients on the property
• Monitor CCTV surveillance systems
• De-escalate emergency/crisis situations
• Assist emergency and law enforcement personnel
• Access control, line management, customer service
• Assist with daily operations as needed/required or directed.
• Other duties as outlined by management

Qualifications:

• Must be willing and able to stand, walk, patrol by foot and vehicle for extended periods (8-12 hours)
• Must demonstrated a high degree of professionalism
• Must have at least 1-2 years of security or relevant experience
• Must be willing and able to provide a recent and valid vulnerable sector check, and criminal background check.
• Must have strong verbal and written communication skills
• Must have a strong command and fluency in the English language both written and verbal
• Must be able to work in a fast-paced dynamic environment both indoors and outdoors as required.
• Must be able to handle stress and pressure and make a sound decision under duress
• Must be conformable working in a busy highly populated area
• Must demonstrate high attention to detail / observational awareness
• Must demonstrate strong interpersonal skills and emotional intelligence and the ability to work productively and efficiently in a team

Prerequisites: * Must have a valid First Aid & CRP Level C - WSIB approved

• Must have a Valid Ontario Security Guard License
• Fully Vaccinated against COVID-19 - 2 doses min

#IND1

Certification Requirements (All)

Minimum of 1 year security experience
Vulnerable Sector Check
Minimum of 2 years security experience
COVID Double Vaccinated
Standard First Aid, CPR Level C
Valid Ontario Security License

Additional Information / Benefits

Paladin Security has a diverse workforce. We believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.

Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Days

This job reports to the Client Services Manager

This is a Part-Time position 1st Shift, 2nd Shift, 3rd Shift, Weekends.

Number of Openings for this position: 3

Paladin Security