Job Description

Overview

Paladin Security: Making the World a Safer and Friendlier Place because we !
Do you have superior customer service skills and a passion for helping people? Are you able to think quickly on your feet and defuse difficult situations? Your track record of handling a great deal of responsibility combined with your varied life experience and enthusiasm for a job well done make you an ideal candidate for our team! The Paladin Difference starts with our officers; we\'re the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!

Job Skills / Requirements

Position: Security Guard

Site: Canada Life

City: London, Ontario

Status: Full Time

Hours: Afternoons & Midnights \xe2\x80\x93 Rotating (see below for details)

Pay Rate: $16.38 \xe2\x80\x93 17.05/hr.

Are you interested in starting a career in a fast paced and growing industry? As a provider of security services to clients with complex security needs, Paladin Security Group is offering an exciting career opportunity for you to give back to your community, while developing skills for future careers. Our training programs are also a leader in the security industry, and they will help prepare you for advancements, as well as build your resume for a potential career in law enforcement.

Position Overview:

Assignments include:

• Implement security measures to protect property, control access to sites, patrol assigned areas to monitor activities and ensure client rules and regulations are followed.
• Ensure safety and emergency procedures are followed and maintain written reports.
• Direct visitors to appropriate areas, perform security checks, and liaise with visitors, customers and the public.
• Maintaining a positive, productive work environment through collaboration.

Hours of work will be Afternoon & Night shift rotation including weekends and holidays as follows:

Week 1

Sunday \xe2\x80\x93 1200-0000

Monday \xe2\x80\x93 1600-0000

Tuesday \xe2\x80\x93 1600-0000

Wednesday \xe2\x80\x93 1600-0000

Thursday \xe2\x80\x93 1600-0000

Friday - OFF

Saturday OFF

Week 2

Sunday - OFF

Monday \xe2\x80\x93 0000-0800

Tuesday \xe2\x80\x93 0000-0800

Wednesday \xe2\x80\x93 0000-0800

Thursday \xe2\x80\x93 0000-0800

Friday \xe2\x80\x93 0000-0800

Saturday - 0000-1200

Week 3

Sunday \xe2\x80\x93 0000-1200 (ends Monday AM)

Monday - OFF

Tuesday - OFF

Wednesday - OFF

Thursday - OFF

Friday \xe2\x80\x93 1600-0000

Saturday - 1200-0000 - return to Week 1 rotation

Preferred skills/qualifications:

• Valid Ontario Security Guard licence (required)
• Valid First Aid & CPR certificate
• Experience in a Truck Gate/Warehouse environment
• Microsoft Office experience

Essential Job Functions:

• Be courteous and cooperative with a high quality of customer service.
• Good interpersonal skills with the ability to interact effectively at various social levels and across diverse cultures.
• Able to maintain a professional composure when dealing with unusual circumstances and people under conditions of urgency and in pressure situations.
• Write clear, concise, and legible reports.

• Communicates any concerns/issues with Operations Manager.

• In this role, it is essential that you maintain integrity, clear written and oral communication skills, basic computer knowledge and maintain a high standard of customer service.

Requirements:

• Working knowledge of the Trespass to Property Act.

• Able to maintain a professional composure when dealing with unusual circumstances and people under conditions of urgency and in pressure situations.

• Excellent communication skills with a focus on customer service along with good computer abilities are all core requirements.
• Superior written and verbal communication skills. Ability to write clear, concise, and legible reports.
• Demonstrated punctuality and reliability, tact and diplomacy.
• Patrol assigned area on foot, as assigned, to ensure personal, building, and equipment security.

• Watch for and report irregularities by completing investigations and incident reports, such as security breaches, facility and safety hazards, and emergency situations; contact emergency responders, such as police, fire, and/or ambulance personnel, as required.
• Sustain effective relationships with key stakeholders and provide specialized security services by enforcing rules and regulations when required.
• Offer support to any person in need such as providing good customer service when providing a security presence, such as providing direction, responding to emergency situation involving violent individuals and injuries.
• Perform miscellaneous job-related duties as assigned.

Highlights:

• Extensive Paid Industry Training
• Employer Paid Benefits
• Opportunities for Growth & Advancement

At the time of the interview applicant must be able to produce proof of completion of the following prerequisites: * A Valid Ontario Security Guard License

• Proficient in English (both oral and written)

Successful completion of the following requirements provided by Paladin are mandatory prior to placement: * First Aid & CPR \xe2\x80\x93 Level C

• Management of Aggressive Behavior
• Use of Force
• Report Writing
• Additional courses as assigned

Upon hire successful applicants will be required to complete the following Paladin online courses:

• Successful completion of Paladin\xe2\x80\x99s online Customer Service
• Successful completion of Paladin\xe2\x80\x99s online Patrol Procedures
• Successful completion of Paladin\xe2\x80\x99s online Diversity Awareness
• Successful completion of Paladin\xe2\x80\x99s online Finding The OHS Manual
• Successful completion of Paladin\xe2\x80\x99s online Paladin OHS Orientation
• Successful completion of Paladin\xe2\x80\x99s online Dealing with People with Mental Illness
• Successful completion of Paladin\xe2\x80\x99s online Workplace Respect
• Successful completion of Paladin\xe2\x80\x99s online Slips, Trips and Falls
• Additional courses as assigned

Certification Requirements (All)

Standard First Aid, CPR Level C
Valid Ontario Security License

Additional Information / Benefits

Paladin Security has a diverse workforce. We believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs. We thank all applicants for their interest; however, only those applicants that are short listed will be contacted for an interview.

This job reports to the Client Service Manager

This is a Full-Time position 2nd Shift, 3rd Shift.

Number of Openings for this position: 1

Paladin Security