Job Description

Field Support Supervisor (Full Time)

Schedule: 12-hour shifts - 9:00 AM to 09:00 PM / 9:00 PM to 09:00 AM

Scarlet SecurityRisk Group (SSRG) is one of Canada's leading security companies. We provide a portfolio of risk management and security solutions to a variety of partners and clients, some of whom are in remote areas. Our diverse and highly qualified team members and relentless commitment to excellence provide superior results for our clients.


We are seeking an experienced, energetic, and a customer-focused security professional for the position of

Field Support Supervisor (Full Time).

The successful candidate will be mainly responsible for field staff support and supervision. Strong knowledge and understanding of company policies and procedures will be required. Other operational roles and duties in a supportive capacity may be assigned from time to time.

Responsibilities

Conducting briefings for special coverage assignments Conducting impromptu and scheduled site visits and staff assessments Assisting with alarm response and building patrols Liaising between clients and site staff in emergency situations Conducting staff follow-up meetings for disciplinary issues Conducting intervention or assistance with employee emergencies or injuries Delivering uniforms and other items to field staff Auditing reports Other administrative responsibilities as directed by Fusion Security Management

Qualifications

At least 2 years of supervisory experience At least 3 years of security experience A valid BC Security License Certified in Occupational First Aid Level 1/Basic Level First Aid Class 5 Driver's License with a clean driving record High school diploma is required at a minimum, however, post-secondary education is preferred

Skills

Excellent communication skills (including phone, email and report writing) Strong computer skills (including use of Tracktik software) Attention to detail and ability to multi-task Exceptional interpersonal skills to build and maintain positive relationships with staff and clients Strong organizing and planning skills Ability to work without close supervision
Good physical condition

Reporting Structure

This position reports directly to the Operations Manager. The successful candidate will be required to regularly interact with all Security Officers and Supervisors, as well as various members of Fusion Security Management.

Company Perks

Starting wage: $23/hour Paid training and subsidies for industry accreditations Reimbursement of Security License renewal fees (for full-time employees only) Healthdental benefits for full-time employees Up to $1,000 in referral bonuses when your friends join the team A culture of respect, mentorship, and upward mobility Access to exclusive employee discounts on over 5000 productsservices Fitness Centre Membership (at Head Office)

Ready to Apply?

Upload your resume and a short cover letter telling us why this role fits your goals. We're excited to hear from you!


Due to receiving a high volume of applications, only those applicants selected to move forward in the hiring process will be contacted.