Job Description

Red Deer Resort & Casino is seeking dedicated and vigilant individuals to join our team as Casino Security. As a Casino Security, you will play a crucial role in ensuring the safety and security of our patrons, team members, and property. If you're passionate about creating a safe and enjoyable environment for all, we invite you to apply and become a part of our dynamic security team.

Key Responsibilities:

Monitor and patrol the casino premises to prevent and detect any security breaches or suspicious activities. Respond promptly and effectively to incidents, including medical emergencies, disturbances, and criminal activities. Assist guests and team members in a professional and courteous manner, providing assistance and information as needed. Intervene in disputes or altercations to de-escalate situations and restore order while maintaining a professional demeanor. Operate and monitor surveillance equipment to ensure the integrity of casino operations. Collaborate with other security team members and departments to maintain a cohesive security strategy. Enforce casino policies and procedures, ensuring a safe and enjoyable experience for all patrons. Complete incident reports and maintain accurate records of security-related activities. Enforce age restrictions, gaming regulations, and other legal requirements to ensure compliance with Alberta Gaming, Liquor, and Cannabis (AGLC) standards. Assist in executing evacuation procedures during emergencies and ensure all staff and patrons are accounted for. Participate in training sessions to enhance your skills and stay up-to-date with security protocols. Provide additional security during large-scale or high-profile events, ensuring seamless operations. Assist in training new security personnel on policies, equipment usage, and situational protocols.

Qualifications:

High school diploma or equivalent. Previous experience in security, law enforcement, or a related field is preferred. Strong interpersonal and communication skills. Ability to remain calm and composed in high-stress situations. Excellent observation and attention to detail. Proficiency in operating surveillance and security equipment. Basic computer skills. Must meet AGLC's requirements

Work Environment

Walking for long periods of time to cover extended distances throughout the hotel; Performing repetitive work; Frequently lifts and or carries up to twenty-five (25) pounds; Occasionally lifts and or carries up to fifty (50) pounds; Continual use of manual dexterity and gross motor skills with frequent use of bi-manual dexterity and fine motor skills; Ability to reach hands and arms in any direction and kneel, bend at the waist and repeatedly stooping; Work environment is primarily inside, with the occasional requirement to walk the outside premises of the hotel. Exposure to varying temperatures, hot to cold, dust, loud noises, and irate guests; Flooring can be concrete, tile, carpet, cement or gravel when walking outside.




The Red Deer Resort & Casino is an equal opportunity employer and encourages individuals interested in this position to submit a resume. All applicants must be legally entitled to work in Canada. The successful candidate will be subject to criminal record checks and/or other background checks. This position will remain open until a suitable candidate is found. We appreciate and consider all applications; however, only candidates selected for interviews will be contacted.