Job Description

Overview

We thank all applicants for their interest; however, only those applicants that are short listed will be contacted for an interview.

Paladin Security: Making the World a Safer and Friendlier Place! Do you have superior customer service skills and a passion for helping people? Are you able to think quickly on your feet and defuse difficult situations? Your track record of handling a great deal of responsibility combined with your varied life experience and enthusiasm for a job well done make you an ideal candidate for our team! The Paladin Difference starts with our officers; we\'re the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!

Job Skills / Requirements

Job Functions:

The Assistant Site Supervisor is assigned responsibility, accountability and authority to monitor all work activities of staff members, to identify and report any problems which could have an impact on the company\'s service delivery. Maintain a safe and secure environment for staff, contractors and visitors alike. This position provides a critical role determining the appropriate times to perform legal arrests. The Assistant Site Supervisor must be familiar with and follow all current policies and procedures for the mall and Paladin Security.

Job Skills/Requirements:

Responsible for checking to see that site policies and procedures are adhered to, while ensuring guards are following contractual obligations.

Ensure all staff members receive adequate and sufficient information to commence duties at sites.

Monitor, identify and report any health and safety deficiencies on their sites, and instruct all staff in good work safe practices.

Ensure the Guards Orientation Check List is completed within the allotted time frame.

Provides guards with continued and adequate training as it relates to the duties and responsibilities of the position.

Ensure new guards have read and signed the required acknowledgements for the Site Orders, the Security Guard Training Manual and the OH&S Manual. Monitor and identify any staff training or disciplinary issues that arise, bringing them to the attention of the appropriate Manager

Provide constructive feedback and suggestions to the Site Supervisor about any relevant staff issues.

Ensure all email inquiries, requests, etc. are attended and replied to in a timely fashion.

Support all staff to ensure their needs and concerns are addressed as appropriate.

Assist with preparing probationary and yearly staff evaluations

Communicate appropriate information, so any outstanding issues can be resolved.

Monitor daily and nightly incident reports to ensure both relevancy and accuracy.

Ensure that all services provided by site staff, are delivered as per clients\xe2\x80\x99 request.

Ensure that all services provided comply with Paladins Code of Ethics and The Policy and Procedure Manual

Provide a weekly summary of events and issues to the Site Supervisor.

All other duties as requested

Requirements:

Hold a valid security license

Computer literate and able to easily assimilate knowledge of site systems

Excellent communication skills, both written and verbal Strong knowledge of the security functions & requirements at the site

Dependable & professional in all job functions Able to display objectivity and sound judgment

Able to inspire others by knowledge, experience and a willingness to assist

SUPERVISORY RESPONSIBILITIES:

Supervises day-to-day activities; provides training, planning, assigning and directing work; appraise performance, rewarding, and disciplining employees; and addresses complaints and resolving problems.

Education Requirements (Any)

High School Diploma/GED

Certification Requirements (Any)

Valid Alberta Security License

Additional Information / Benefits

EDUCATION AND EXPERIENCE:

Must have a high school diploma or GED.

Must have two to five years\xe2\x80\x99 experience as a security guard or law enforcement agent with a 2-year degree in a related field or equivalent work experience.

LANGUAGE SKILLS:

Must speak, read, and write English.

PHYSICAL & WORK ENVIRONMENTS:

The physical and work environments described here are representative of those that must be met and are encountered by an employee to successfully perform the essential functions of this job. While performing the duties of this position, the employee is regularly required to stand, sit, walk, bend for extended periods; reach with hands and arms; talk and listen on a regular basis; Ability to work for extended periods in an office under artificial fluorescent lighting with varying noise levels. Must be able to perform under pressure, concentrate for prolonged periods and able to work long hours under stressful conditions.

Benefits: Medical Insurance, Life Insurance, Dental Insurance, Paid Vacation

This job reports to the Client Service Manager

This is a Full-Time position 1st Shift, 2nd Shift, Weekends.

Number of Openings for this position: 1

Paladin Security