Job Description

Seeing beyond numbers(TM)

At Laurentian Bank, we believe we can change banking for the better. Founded in Montreal in 1846, Laurentian Bank helps families, businesses and communities thrive. Today, we have over 2,800 employees working together as One Team, to provide a broad range of financial services and advice-based solutions for customers across Canada and the United States. We drive results by placing our customers first, making the better choice, acting courageously, and believing everyone belongs.

This role sits within Laurentian Bank.



Reporting to the AVP, Cybersecurity Operations, the Security Analyst will provide operational and administrative support to the cybersecurity engineering team. This role is well-suited for individuals at the start of their cybersecurity careers and offers hands-on experience with enterprise-grade security tools and platforms. The analyst will contribute to the smooth operation of data loss prevention (DLP), endpoint, email, and cloud security technologies by assisting with request handling, issue triage, documentation, and ongoing operational tasks.



The successful candidate will work closely with senior engineers to gain exposure to security platforms and foundational concepts while contributing to routine security operations and documentation upkeep.



Responsibilities


Review and process DLP policy exemption requests (email, web, USB), including validation, logging, and revocation upon expiry. Assist with troubleshooting and initial triage of endpoint security issues; escalate to senior engineers or vendors when required. Monitor dashboards and alert queues (e.g., Microsoft Defender, DLP, Proofpoint) and document initial findings. Update and manage service tickets in coordination with senior team members, ensuring timely escalation and follow-ups. Support the deployment and verification of endpoint agents (Defender, DLP, AMA), including basic troubleshooting. Help maintain operational documentation including SOPs, runbooks, SharePoint content, and team knowledge bases. Collect and organize metrics and logs for compliance checks, tuning activities, and reporting. Support evidence gathering and reporting tasks for internal/external audits and scheduled controls. Assist in keeping the CMDB (Configuration Management Database) updated based on direction from the engineering team. Communicate with end-users for basic support and coordination during policy or tool changes. Perform other operational duties as assigned.

Qualifications:

Requirements

Degree preferred or diploma in related studies and 1-2 years of experience in IT or cybersecurity operations. Strong interest in cybersecurity with a desire to learn and grow. Familiarity with Microsoft 365, Windows OS, and endpoint protection tools. Working knowledge of documentation tools such as SharePoint, Excel, and Word. Basic understanding of IT operations, security practices, or ticket management processes. Exposure to ticketing systems like ServiceNow (preferred). Excellent organizational skills with attention to detail. Ability to follow structured processes and escalate issues when necessary. Strong communication and interpersonal skills.

Desirable Certifications

CompTIA Security+ or CompTIA Cybersecurity Analyst (CySA+) Other entry-level cybersecurity training or IT certifications are considered an asset

Other Competencies

Eagerness to learn and develop within the field of cybersecurity. Ability to multitask and prioritize routine tasks with limited supervision. Team player with a proactive and dependable attitude. Comfortable working in a fast-paced, structured environment.

Work Conditions

Remote work arrangement, with in-office presence as required.

What Laurentian Bank has to offer you :

The total compensation offered by Laurentian Bank encompasses a comprehensive range of benefits, highlighting our commitment to the well-being and success of our employees.


Here are some of the key points of our offering:


The actual annual base salary offered will take into account internal equity, skills, and experience among other factors.

Total compensation:

Earn a comprehensive compensation package that includes annual reviews and performance-based bonuses.

Work model:

We prioritize a hybrid work model based on business needs.

Stock purchase plan:

Become not just an employee, but a Laurentian Bank shareholder. Employer matching takes your investment even further.

Time off:

In addition to paid vacation, we provide floating days and leave options to accommodate the diverse needs of our employees. Plus, as an extra perk, you also get a paid day off to celebrate your birthday.

Health and wellness:

Take care of your health and well-being with access to healthcare professionals, our Employee and Family Assistance Program (EFAP), and a Stress Management and Well-Being Program. Group insurance and pension: We offer a competitive insurance program based on your family's needs and a defined contribution pension plan to help prepare for your future.

Financial benefits:

As a Laurentian Bank employee, you're also the best ambassador for our products and services. Take advantage of employee-only offers on a wide range of products. Enjoy exclusive deals and preferred rates on products and services including insurance, hotels, train tickets, spas and many more.

We are committed to creating a fulfilling professional environment where your skills are valued, and your well-being is a priority. Join us for a rewarding career at Laurentian Bank.

Inclusion and Accessibility

At Laurentian Bank, we believe everyone belongs. We are committed to fostering an inclusive work environment that reflects the diversity of our customers and our communities and where everyone feels like they belong and can thrive. To this end, we encourage applications from individuals from equity-deserving groups, including Indigenous persons, racialized and persons with disabilities, marginalized genders and the 2SLGBTQIA+ community.



We strive to offer a flexible and accessible work experience that is inclusive of everyone. If at any time you need an accommodation, please let us know.

PIPEDA

We may collect, use or disclose your personal information for the purpose of establishing an employment relationship with you.