Job Description

Company Overview

We are a growing podiatry and sports medicine clinic dedicated to helping our patients move better and manage injuries. Our multidisciplinary environment combines evidence-based care, advanced technology, and a welcoming team culture. We're looking for a proactive and professional Clinic Administrative Assistant to join our dynamic team.

Position: Full-time

Location: Downtown Toronto

Summary

As a key member of our clinic team, you'll help ensure smooth daily operations and an exceptional patient experience. Your responsibilities will include:

Managing phones, emails, and patient inquiries with warmth and professionalism and within PHIPA guidelines. Booking and managing appointments using Jane EMR Managing the schedule Handling direct billing and assisting with payments and insurance submissions Ordering clinic supplies and maintaining stock Preparing treatment rooms and sterilizing tools for patient care Supporting clinicians with daily scheduling and administrative needs Ensuring the clinic environment is organized, efficient, and welcoming

Responsibilities

Manage front desk operations, ensuring a welcoming environment for patients. Oversee administrative tasks including filing, scheduling, and clerical duties. Maintain accurate patient records and manage office supplies. Coordinate communication between patients and healthcare providers. Assist with bookkeeping and payroll processes as needed. Ensure compliance with clinic policies and procedures.

Qualifications

We're looking for someone who brings both technical and interpersonal strengths to the role: Strong computer and EMR skills (experience with Jane App an asset) Excellent communication and emotional intelligence Strong critical thinking and problem-solving abilities Professional, positive, and team-oriented attitude Great attention to detail and ability to multitask Prior experience in a healthcare or rehabilitation setting is an asset Calm and respectful attitude If you are passionate about healthcare administration and want to make a difference in our patients' lives, we invite you to apply today! We are open to a health spending account, and potential bonus as the clinic grows.
Job Types: Full-time, Permanent

Pay: $23.00-$25.00 per hour

Expected hours: 37.5 per week

Benefits:

On-site gym Store discount
Work Location: In person