Job Description

?Req ID: 210861
Location: Central Zone, Dartmouth South Primary Care Clinic
Department: PHC STRAT-PCC DARTMOUTH SOUTH-CCZ
Type of Employment: Permanent Hourly FT (100%) x 1
NSGEU Admin Professionals Position
Posting Closing Date: 20-Oct-25
Nova Scotia Health is the largest provider of health services in Nova Scotia, with some specialized services also offered to clients throughout Atlantic Canada. We're on a mission to achieve excellence in health, healing, and learning through working together, which is reflected in the hospitals, health centres, and community-based programs we operate across the province. Our passionate team of professionals provides a variety of high-quality inpatient and outpatient services including academic, tertiary, and quaternary care, as well as continuing care, primary health care, public health, and mental health and addictions. Join a diverse team of innovators, collaborators, and creative thinkers today.
Nova Scotia Health employs professionals in all corners of our beautiful province. We believe there's a place here for everyone to call home, from vibrant cities with exuberant nightlife to quaint towns with picturesque trails. The work-life balance that comes with a Nova Scotia Health role means you'll have the time to explore, discover, and participate in that coveted Atlantic lifestyle. Visit us today and check out to see why more people from across the globe are moving here.
About the Opportunity
Reporting to the Health Services Lead, the incumbent is the team lead for front office for planning, coordinating, implementing and evaluating clerical activities with Dartmouth South Primary Care Clinic. The incumbent provides day-to-day administrative support to the Managers and Leads to oversee the day-to-day activities of clerical support staff by ensuring appropriate distribution of workload to maximize efficiency and effectively meet needs; scheduling and rearranging resources during periods of staff absence; supporting timesheets and payroll deadlines; orientation of support staff and ensuring collaborative teamwork. The incumbent is responsible for processing requisitions for supplies and services for Primary Health Care, maintaining records of same and helping to ensure cost effective utilization of clinic resources. The incumbent is also responsible for working with the Managers and Leads to ensure appropriate collection and monitoring of relevant statistical and other data related to clinic operations included advanced access, scheduling and workflow.
Travel is required with this position; the successful candidate must have reliable transportation.
About You
We would love to hear from you if you have the following:

• Grade XII plus completion of a one-year secretarial diploma or equivalent
• A minimum of three years' experience in a leadership role required
• Possess excellent computer skills
• Efficient in Microsoft Word, Excel, PowerPoint, outlook, and PHC electronic patient record systems such as TELUS, Med Access, etc
• Completion of medical terminology course is an asset
• Minimum typing speed of 60 wpm is an asset
• Experience in unionized environment preferred
• Current knowledge of concepts/trends in office management
• Above average co-ordination, organization, multitasking and decision-making abilities required
• Excellent communicator with highly developed interpersonal skills, tact and judgment required, confidentiality and discretion.
• Complex scheduling experience is an asset
• Above average ability to work collaboratively with support staff and management team.
• Ability to prioritize workload and work under pressure with frequent interruptions and conflicting deadlines
• Ability to work as part of a team as well as independently, without direct supervision
• Excellent time management and organization skills
• Accuracy is essential and strong attention to detail
• Competencies in other languages an asset, French preferred

Please ensure your resume is up to date and includes all relevant education, experience, training, and certifications.
Hours

• Permanent, Full-time position; 70 hours per week
• Shifts could include days, evenings and weekends
• Travel to various sites may be required

Compensation and Benefits
$28.80 - $31.77 hourly
Successful candidates may be eligible for our benefits package which includes health, dental, travel, long-term disability, and life insurance coverage as well as a defined benefit pension plan.
Once You've Applied
Thank you for your interest in this position. Only those applicants selected for an interview will be contacted.
?This is a Admin Professionals bargaining unit position. Preference is given to bargaining unit employees for unionized positions. Employees are encouraged to view their seniority hours and dates in their SuccessFactors online profile. Successful applicants changing unions, bargaining units, or employment status, are advised to seek clarification regarding their seniority, benefits, and vacation entitlement and/or usage, prior to accepting the position.
Nova Scotia Health is committed to being a workforce that is free of discrimination, values diversity, and is representative, at all job levels, of the people we serve. We encourage all qualified applicants who self-identify as Indigenous, Black/African Nova Scotian, Persons of Colour, Foreign Nationals/Newcomers, Persons with Disabilities, 2SLGBTQIA+ to apply and self-identify.

Skills Required