Job Description

Requisition ID: 364635Position Number: 20009202Posting End Date: August 19, 2024City: WinnipegEmployer: Shared HealthSite: Health Sciences CentreDepartment / Unit: Occupational Therapy CoreJob Stream: Non-ClinicalUnion: CUPEAnticipated Start Date: 09/03/2024FTE: 1.00Anticipated Shift: DaysWork Arrangement: In PersonDaily Hours Worked: 7.50Annual Base Hours: 1950Salary: $20.594, $21.211, $21.846, $22.503, $23.178, $23.874Shared Health leads the planning and coordinates the integration of patient-centered clinical and preventive health services across Manitoba. The organization also delivers some province-wide health services and supports centralized administrative and business functions for Manitoba health organizations.Position OverviewReporting to the Administrative Assistant, the incumbent assists the Administrative Assistant in providing secretarial support to approximately 70 staff members in Occupational Therapy and to ensure the effective, efficient provision of reception and effective office operations.Specific duties include acting as a receptionist for the area greeting and directing patients and their families as well as internal and external individuals. Oversees the waiting area, schedules appointments and receives incoming calls, answers routine inquiries, takes and relays messages, receives incoming internal and external deliveries of supplies and equipment. Maintains a current knowledge of the services offered by the Department.Processes patient referrals, coordinates patient referrals and appointments for outpatient programsTypes and disseminates a variety of kinds of correspondence, client reports, discharge summaries, forms, databases and spreadsheets.Experience

• One year related office and reception experience required, two or more years preferred.
• Previous secretarial experience in a health care setting and experience with EPR and Accuro electronic patient scheduling systems preferred.

Education (Degree/Diploma/Certificate)

• Complete high school education, Manitoba standards, required.
• Successful completion of a recognized secretarial training program, or equivalent experience, required.

Certification/Licensure/RegistrationNot ApplicableQualifications and Skills

• Typing 50wpm and medical terminology.
• Demonstrated proficiency in the use of Microsoft Office (Outlook, Word, Excel and Access) required.
• Must have excellent interpersonal and English communication skills, both written and oral.
• Knowledge of Occupational Therapy and services offered would be an asset.
• Preference will be given to those applicants competent in an Indigenous language and/or knowledge in Indigenous customs, traditions and values.

Physical Requirements

• Reception is located in a high traffic area and interaction with the public and professional staff in person and by telephone is continuous.
• Frequent interruptions of ongoing activities are required to assist clients or staff members; must be able to deal with interactions and constant interruptions in a courteous and effective manner.

We have a unique ability to work together to make health care better. If you want to make a difference and contribute to supporting the health of your family, friends and neighbours, please apply today.Interested candidates should select the "Apply" icon below to upload their cover letter, resume and copy of licenses/certification.This position requires a current satisfactory Criminal Records Check (including Vulnerable Sector Search), Child Abuse Registry Check and Adult Abuse Registry Check as conditions of employment. The successful candidate will be responsible for any service charges incurred. A security check is considered current if it was obtained no more than six (6) months prior to the start of employment.Please note that an employee is not permitted to hold two or more positions in Shared Health that combine to equal more than 1.0 FTE.Shared Health values and supports employment equity and workplace diversity and encourages all qualified individuals to apply. We thank all applicants but only those selected for an interview will be contacted.We welcome applications from people with disabilities. Accommodations are available upon request during the assessment and selection process.

Winnipeg Regional Health Authority