Job Description

Competition # : 47549
Department: Justice
Location: PICTOU
Type of Employment: Casual
Union Status: Exclusion - Non Union - NSPG
Closing Date: ?14-Dec-25 ? (Applications are accepted until 11:59 PM Atlantic Time)
About Us
The Justice Supports and Services Division of the Department of Justice consists of three programs: each providing Nova Scotians access to critical programming and support. The Maintenance Enforcement Program helps to facilitate the payment of court ordered child and spousal support; the NS Restorative Justice Program provides opportunities for victims, offenders, and communities affected by a crime to communicate (directly or indirectly) about the causes, circumstances, and impact of that crime, and to address their related needs; Victim Services offers support to victims of crime as their case moves through the justice system.
Within Victim Services we offer a range of services to help victims of crime, promote victims' rights and interests and advise government on issues relating to victims of crime; and work with justice partners and the community to develop policies and programs that address the needs of crime victims. We can help provide the victim, spouse, or relative, with information, support and assistance.
We provide the following programs : Provincial Victim Services Program, Child Victim / Witness Program, Criminal Injuries Counselling Program, Victim Impact Statement Program, Restitution Program, Independent Legal Representation Program and the Family Information Liaison Unit.
For more information on the Department of Justice Victim Services please visit our website:
About Our Opportunity
You are responsible for assisting in the delivery of services to victim of crime by providing a broad range of secretarial/administrative functions in a fast-paced environment to the Provincial Victim Services Program. In addition, you may be called on to provide administrative support to other Regional offices and Head office including the Director, the Senior Manager, the Manager of Special Initiatives, Aboriginal Victim Case Coordinator and Restitution Coordinator.
The office will depend on your ability to work in a fast-paced environment as well as the ability to be organized and prioritize tasks.
Primary Accountabilities

• Answering the main phone line; preparing correspondence; managing a database
• Front desk coverage, direct contact with the public, victims of crime, justice partners to help navigate to the appropriate service
• Preparing statistics on a spreadsheet; code blocking invoices for signature and payment for the regional offices
• Booking new and recurring meetings (in person and virtual); opening, preparing, and distributing mail
• Maintaining an electronic filing system; ordering office supplies; ordering print material
• Preparing quotations for off site training events; taking minutes for meetings
• Maintaining Regional Office general e-mail account; supporting the administrative assistants in the regional offices and Head Office; and other related duties

Qualifications and Experience
As the successful candidate you will have a one year secretarial or commercial course supplemented by three years of related secretarial experience (including experience dealing with traumatic events). An equivalent combination of training and experience may be considered.
You will be proficient in typing, word processing and other standard computer applications, such as Microsoft Word, Excel, Outlook, and internet use. You will demonstrate the ability to multi-task, prioritize your work and you will be skilled with managing electronic filing systems. As the Secretary 2 you will be organized and adaptable in a face paced environment, be a strong team player, have good interpersonal skills, be sensitive to the needs of clients and display tact, sound judgement, and able to exercise discretion and confidentiality. Effective verbal and written communication skills, strong organizational skills, and the ability to work independently are essential in this role.
Your knowledge of the Justice Enterprise Information Network (JEIN) and issues impacting victims, along with work experience in the criminal justice system, and trauma informed training would be considered assets. Bilingualism with oral and written skills in English and French will also be considered an asset.
We will assess the above qualifications using one or more of the following tools: written examination, standardized tests, oral presentations, interview(s), and reference checks.
Equivalency
Include, but not limited to:

• Four years of related work experience

Applicants relying on education and experience equivalencies must demonstrate such equivalencies in their application.
Benefits
Based on the employment status and union agreement, the Government of Nova Scotia offers its employees a wide range of benefits such as a , Health, Dental, Life Insurance, General illness, Short and Long Term Disability, Vacation and Employee and Family Assistance Programs. For information on all our Benefit program offerings, click here: .
Working Conditions

• Relief employees fill gaps in the schedule and replace full time employees when operational requirements demand as determined by the Employer - while there is no shift work associated with this position, there is potential for travel, overtime and disruptions to personal and family life due to position responsibilities, workload, and other unplanned activities (typically the hours are between 8:30 AM to 4:30 PM, this may vary depending on operational needs)
• Normal work week is 35 hours/week, 7 hours/day
• May be required to work overtime on occasion
• Stress level may be higher than normal due to the nature of the work and type of confidential information exposed to, often dealing with difficult situations, persons under considerable stress, and experiencing traumatic events
• There is a high demand for accuracy and attention to detail while working in a complex service area

Additional Information
This is a Casual employment opportunity, located in Pictou, NS.
A relief employee is an employee who is not regularly scheduled by the Employer, but who works relief assignments on an as-needed basis as operational requirements demand. As such, a relief employee does not have guaranteed hours of work.
What We Offer

• Career Development where you have access to career guidance, tools, resources, and ongoing training for every stage of your career.
• Engaging workplace. Our Employees feel valued, respected, connected, and tuned in. We have forward-thinking policies and strategies.
• Countless career paths.
• Department Specific Flexible working schedules.

Pay Grade: CL 18
Salary Range: $24.06 - $26.92 Hourly
Employment Equity Statement:
Our goal is to be a diverse workforce that is representative, at all job levels, of the citizens we serve. The Government of Nova Scotia has an Employment Equity Policy, and we welcome applications from Indigenous People, African Nova Scotians and Other Racially Visible Persons, Persons with Disabilities and Women in occupations or positions where they are under-represented. If you are a member of one of these equity groups, you are encouraged to self-identify on your electronic application.
Accommodation Statement:
We are committed to providing an inclusive and accessible recruitment process. Candidates may request accommodations based on any grounds protected by the Human Rights Act. If you require an accommodation throughout the recruitment process, please contact us at competitions@novascotia.ca.
This is a bargaining unit position initially restricted to current civil service employees represented by the Nova Scotia Government Employees Union (NSGEU). If applying from outside a government office, employees must apply correctly via this link:
Failure to apply correctly means that your application will not be given first consideration as a bargaining unit applicant, and will only be included if external applications are pursued.
External applicants and current casual employees will only be considered if there are no qualified civil service bargaining unit candidates. PLEASE NOTE: Candidates will not be considered for an interview if applications are incomplete or are missing information.
Offer of employment is conditional upon the completion of all applicable background checks and confirmation of credentials, the results of which must be satisfactory to the employer. We thank all applicants for the interest, however, only those selected for an interview will be contacted. All questions and concerns may be directed to Competitions@novascotia.ca.

Skills Required