Individuals should exhibit a strong commitment to providing exceptional customer service and possess the ability to establish and maintain strong relationships with both existing and potential customers. They should have excellent interpersonal and communication skills, be attentive to customers' needs and concerns, and show a willingness to go above and beyond to ensure customer satisfaction.
Responsibilities and Duties
Maintain a positive public image of the company with appropriate personal conduct and by operating company vehicles and equipment in a safe, professional, and courteous manner
Create a positive and rewarding customer experience
Assist with loading/unloading materials to and from delivery trucks with compact loader, skid steer, Moffett, or by hand up to 50lbs
Assist with customer transactions on POS system as needed
Prepare delivery orders with accuracy and efficiency
Work closely with delivery team to ensure deliveries completed
Care for company vehicles and equipment to company standards, and complete daily maintenance, inspections, and cleaning
Report all deficiency or damage immediately
Monitor traffic flow on company premises to ensure safety
Maintain a clean and safe work environment at all times
Participate and comply in Rocklands Health and Safety program
Other duties as assigned by Supervisor
Internal Skid Steer/Compact Wheel Loader Training provided as needed
Required Qualifications and Education
High School Diploma or equivalent
1-2 years of retail sales experience
1-2 years of experience in operating skid steer and compact loader
Excellent communication skills, both verbal and written
Class 5 driver's license
Attention to detail and ability to multi-task
Strong customer service skills
Ability to work independently and at times with little to no supervision
Ability to be a team player and contribute to the success of the Rockland team
Tickets and Training
WHMIS certification
Loader/Skid steer training
POS training
Job Types: Full-time, Seasonal - 3 months
Salary: $16.00 - $18.00 per hour
Job Type: Full-time
Pay: $16.00-$18.00 per hour
Benefits:
Casual dress
On-site parking
Experience:
Customer service: 1 year (required)
Licence/Certification:
Class 5 Licence (required)
Work Location: In person
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