Kiokii And is a premier one-stop retail platform offering Asian trendy products in North America. We provide a huge selection of high-quality and top-hit products from Asia including cosmetics, skincare, beauty, accessories and lifestyle. With our rapid growth, we have 17 stores across Canada to-date and more to come!
We are looking for enthusiastic applicants to join our team as a Sales Associate.
About the Role
As a Sales Associate, you will provide top-tier customer service with outstanding product knowledge to all clients. Including but not limited to...
Greet all customers with enthusiasm and deliver an exceptional shopping experience in a friendly and professional manner
Assess customer needs and inquiries by asking open-ended questions to provide personalized solutions, leveraging your in-depth product knowledge to support them in selecting the right products
Stay informed about current sales and ongoing in-store promotions to keep customers updated and enhance their shopping experience
Ensure smooth and accurate customer transactions by efficiently utilizing our pointof-sale system and Kiokii Loyalty Reward Membership Program
Foster positive relationships with customers to encourage repeat business and longterm brand loyalty
Maintain a clean, organized, and visually appealing sales floor
Collaborate with team members to support daily store operations and achieve target goals
Performs ad-hoc duties as assigned
What We're Looking For
Previous retail, sales, or customer service experience preferred
A deep enthusiasm for the Asian beauty industry, with a commitment to learning, sharing knowledge, and staying informed on the latest products and trends to better serve customers
Excellent communication and interpersonal skills
Team-oriented with a friendly and energetic personality
Strong problem-solving abilities and able to adapt to customer needs
Ability to work in a fast-paced environment and multitask effectively
Basic math proficiency and ability to handle cash and transactions accurately
Ability to stand, walk, and lift up to 30 lbs for extended periods of time
Ability to bend, stoop, and reach for products on shelves or storage areas
Willing to work in a retail setting that may require moderate noise levels, bright lighting, or fluctuations in temperature
Job Types: Full-time, Part-time, Seasonal
Pay: From $17.60 per hour
Benefits:
Store discount
Application question(s):
Are you looking for a Full-Time or Part-Time position? (For Full-Time positions, we ask for 5/6 days of availability and guarantee a minimum of 4 shifts per week. For Part-Time positions, we ask for at least 4 days of availability, with a minimum of 1-2 shifts per week.)
Which days are you available to work? (The more availability, the better!)
Do you have any upcoming travel plans or commitments in the next 6 months that could affect your availability?
How soon would you be able to start if you were offered the role?
How long would it take for you to commute to the mall?
Our seasonal period will be from October 20 2025- January 10 2026, does this work for you?
Work Location: In person
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