Job Description

OverviewLa Senza seasonal associate delivers a best-in-class, captivating, branded customer experience that builds loyalty and enables consistent sales and profit growth. They live our values and represent the brand in their behaviors.Role and Responsibilities

• Responsible for developing customer loyalty and following.
• Promote and display teamwork across all zones to ensure the customer's journey is seamless.
• Process customer transactions, returns or exchanges accurately and efficiently and create lasting

customer impressions

• Assist with merchandise preparation for sales floor replenishment including ensuring merchandise is

accurately priced in accordance with markdowns, markups and promotions.

• Ensure backroom is organized and tidy and effectively communicate to management any concerns

in regard to stockroom

• Understand, adhere to and reinforce brand standards
• Demonstrate knowledge and insight regarding inventory availability, customer requests and provide

feedback on the product to store leadership.

• Reinforce all activities related to providing a safe working environment
• Maintain an awareness of loss prevention by supporting a culture of honesty and connecting the

links between customer service, associate engagement and shrink

• Replenish merchandise to standard to create a full and abundant store, ensuring visual displays are

maintained according to standards.Qualifications

• Embraces the organization's mission
• Meets defined availability criteria, including nights, weekends and non-business hours
• Ability to work as part of a team
• A genuine desire to provide excellent customer service
• Excellent listening, organization and follow through skills
• Ability to connect with and relate to customers and build meaningful relationships

Job Types: Part-time, SeasonalBenefits:

• Store discount

Schedule:

• Day shift
• Evening shift
• Holidays
• Monday to Friday
• Weekend availability