Job Description

CanaDream provides memorable vacations for people who want to experience Canada at their own pace.

We\'re open year-round, but our stations really come alive in season (May through October), when we play host to visitors from around the world.

At CanaDream you have the ability to make a real difference to our Guests and Customers. Work with a great team; people who know how to have fun while getting the job done to the best of our abilities. Ignite your passion by joining our team!

CanaDream is proud to employ individuals who embrace our core values:

• Be happy to
• Lead the way
• Enjoy the ride

Are you a motivated, enthusiastic, self-directed individual with superior guest service skills looking for a great opportunity to work for one of Canada\xe2\x80\x99s largest RV companies? Do you thrive in cohesive workspaces, going the extra mile to deliver exceptional experiences to guests? If you are, look no further as CanaDream is seeking a Seasonal Part-time Receptionist to serve our guests, customers and the public.

About CanaDream\xe2\x80\x99s Employees
We are a team of experienced, passionate, and dedicated people and we welcome employees from all around the world and with all sorts of life experiences, from students at or finishing college/university or semi-retired/newly retired folks seeking seasonal summer work in an exciting tourism business where they\xe2\x80\x99ll get to meet and interact with people globally and be part of our wonderful team at the busiest time of the year.

About the Company

From humble beginnings in the mid-\xe2\x80\x9890s, CanaDream has steadily grown into a leading RV rental and sales business in Canada. Our market-leading brand position has been achieved through a combination of investments in experienced employees across all our locations, with unique build RV floor plans, proprietary technology, continual investment, continual growth and expansion plans, and a fleet of over 1,000 modern RVs for rentals and previously experienced units available for sale.

Our vibrant locations are choice locations for customers and guests who are seeking adventures in untamed and breathtaking surroundings and looking to explore the untamed wilderness, wildlife, awe-inspiring mountains, coastal hike trails, bright and bustling landscapes, gorgeous lake views & vast parks.

CanaDream\xe2\x80\x99s culture is based on being \xe2\x80\x9cHappy to\xe2\x80\x9d in every corner, we seek positivity and teamwork; working together to put our Guests at the center of everything. CanaDream\xe2\x80\x99s employees work hard and enjoy the ride. Fun is at the core of our business with monthly staff appreciation BBQs, regular team celebration events, milestone awards and more.

What\xe2\x80\x99s in It for You:
In addition to joining a dynamic and supportive team that focuses on staff well-being, you will receive a competitive wage, staff discounts for RV travel, growth opportunities & comprehensive on-the-job training. We also provide a referral bonus to staff who refer people to come and work with us. Our stations enjoy social events, and you will be welcomed in like family. Our stations all have free employee car parking.

More About the role:
It takes a special kind of person to do this job. Those who are most successful in this role are helpful, friendly, courteous, and excel at connecting and building rapport with people from all walks of life.

Job Duties:

• Welcome Guests to CanaDream with professionalism, enthusiasm and passion.
• Respond to telephone, email, and in-person inquiries from Guests, Customers, clients and visitors.
• Answer all incoming calls in a professional manner using CanaDream language.
• Screen and direct telephone calls to the appropriate personnel.
• Provide appropriate information to our Guests, Customers and visitors.
• Receive and sort mail and incoming deliveries.
• Prepare and dispatch mail and courier deliveries daily.
• Assist front counter staff with scheduling Guest pick-ups and drop-offs.
• Provide Reservations support.
• Provide support to other CanaDream departments within scope and as requested.
• Perform general clerical duties as requested.
• Respond to or appropriately direct service calls received overnight.
• Maintain guest services area, including beverage area.
• Monitor the use of supplies and equipment.
• Organize, maintain and coordinate office records and files in their appropriate locations.
• Type forms, letters, reports and memos as necessary.
• Ensure that the appropriate evacuation procedures are carried out in the event of an emergency such as making the announcement over the intercom.
• Perform other duties as assigned.

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Qualifications:

• Excellent, proven customer or guest service and communication skills.
• Ability to speak a second language is highly desirable; preference is given to candidates who can speak German, French, Mandarin, Cantonese, or Dutch
• Excellent, proven customer or guest service and communication skills
• Positive attitude
• Excellent problem-solving skills and strong attention to detail
• Previous experience working in a hotel or tourism-related business is an asset
• Must be able to work shifts, weekends and holidays

If you like the sound of all of this and are ready for a challenging yet rewarding role within a supportive team, and you believe you possess the required skills and experiences, then please apply to https://www.canadream.com/careers/job-openings/.

CanaDream treats applicants on individual merit and abides by provincial legislations. We maintain equal opportunity employment for all applicants. Must be legally entitled to work in Canada.