Job Description

The Seasonal Outdoor Recreation Supervisor works under the direct supervision of the Facility Manager to ensure a safe, fun, and well-maintained waterfront experience at Mahogany Lake. This role supervises approximately 13 Beach Attendants, overseeing all facets of watercraft rentals, beach cleanliness, and visitor services. The Supervisor also gathers and provides weekly operational metrics, liaises with the Maintenance Department for equipment repairs, and manages inventory of boat parts and related supplies.

Key Responsibilities

Staff Supervision & Training

Lead, schedule, and supervise a team of approximately13 Beach Attendants. Provide training, mentorship, and ongoing coaching to ensure excellent customer service and adherence to safety protocols. Conduct regular team meetings to discuss procedures, address concerns, and reinforce policies.

Daily Operations & Customer Service

Oversee the rental of watercraft (e.g., paddleboards, kayaks, canoes) and sports/play equipment to residents and guests. Ensure proper inspection and maintenance of all rental equipment before and after use. Respond promptly to customer inquiries, concerns, and complaints, ensuring issues are resolved effectively.

Reporting & Communication

Work under the supervision of the Facility Manager, providing regular updates on operations. Prepare and present weekly "dashboard" metrics, including rental volumes, customer service issues, and other relevant operational data. Communicate effectively with senior management about any emerging trends or concerns.

Safety & Regulation Enforcement

Enforce park rules, regulations, and safety protocols, including lake usage guidelines and lifejacket requirements. Promote water safety by educating visitors on safe boating practices and waterfront etiquette. Monitor waterfront conditions and respond to incidents or emergencies in coordination with the appropriate services.

Maintenance Coordination & Inventory Management

Liaise with the Maintenance Department to report needed repairs or maintenance on watercraft and other equipment, ensuring issues are addressed promptly. Manage boat parts inventory, including tracking usage and coordinating reorders to maintain adequate supply levels. Oversee the cleanliness and upkeep of beaches, park areas, and equipment storage facilities.

Administrative Duties

Maintain clear, accurate records of rentals, inventory, and incident reports. Manage staff schedules, timesheets, and performance evaluations. Assist in budget monitoring for supplies, equipment, and staffing needs.

Leadership & Community Engagement

Foster a positive, inclusive environment for residents, guests, and staff. Support and promote community events and activities related to outdoor recreation. Demonstrate professionalism, strong work ethic, and teamwork in all aspects of the role.

Qualifications & Requirements

Education & Experience:

High school diploma or equivalent (post-secondary education in recreation, leisure services, or related field preferred). At least 1-2 years of supervisory experience, ideally in outdoor recreation or customer service. Experience with waterfront/beach operations and equipment maintenance is an asset.

Certifications:

Valid First Aid/CPR certification (or willingness to obtain). Boating license or recognized watercraft safety training strongly preferred. Lifesaving certification (e.g., Lifesaving Society Bronze Cross, NLS) is a plus.

Skills & Abilities:

Strong leadership, communication, and conflict-resolution skills. Capable of multitasking in a fast-paced, outdoor environment. Detail-oriented with solid record-keeping and organizational abilities. Proficient in basic computer applications (e.g., spreadsheets, email). Physically able to lift and move watercraft, sports equipment, and other supplies.

Personal Attributes:

Friendly, approachable, and service-oriented. Committed to upholding safety standards and enforcing regulations. Adaptable to variable weather conditions and changing operational needs. Willingness to work weekends, holidays, and extended hours during peak season.

Work Environment & Conditions

Primarily outdoor work at the beach and park areas of Mahogany Lake. Frequent exposure to weather elements (e.g., heat, sun, rain, wind). Physical activities include bending, lifting watercraft, prolonged standing, and moving equipment. Administrative tasks may be performed in an office or boathouse setting.

How to Apply

Interested candidates should submit their resume and cover letter fm@mahoganyhoa.com.
Only those selected for interviews will be contacted.

Join our team

and help provide a memorable, enjoyable, and safe waterfront experience at Mahogany Lake this season!

Job Types: Full-time, Seasonal
Contract length: 4 months

Pay: From $23.00 per hour

Expected hours: 30 - 40 per week

Benefits:

On-site parking
Schedule:

Evening shift Holidays Monday to Friday Weekends as needed
Work Location: In person

Application deadline: 2025-04-21
Expected start date: 2025-04-28