Job Description

Who are we?

Hey you! You are looking for a sweet career opportunity? Laura Secord, Leader in the world of chocolate for more than 100 years, is a company that continues to grow in retail as well as in the market for food chains, pharmacies and mass merchandisers. Across Canada, we are present in 7 provinces operating in more than 80 corporate stores, among which we count more than 300 members of the Laura Secord family. Our primary mission is to offer the ultimate experience to our customers and our staff.

But more specifically, for you, dear future member of our big family, we promise you a great corporate culture as well as providing you with all the right resources so that you can be in constant improvement and then flourish without stopping!

P.S. Working with us also means reminiscing about your best childhood memories! (Our succulent Super Kid!).

Job Summary:

Reporting to the Store Manager, the Seasonal CSR supports the management team by contributing to the store's sales while delivering a high level of customer service. This role assists the store management team and their staff in maintaining store operations while realizing the Laura Secord vision.

Key Responsibilities:

Supports the management team in achieving sales targets. Consistently adheres to Customer Service standards. Provides the Manager with honest and constructive feedback. Helps maintain the cleanliness and appearance of the store. Follows merchandising guidelines and plans. Complies with company policies and procedures to ensure customer satisfaction and achieve store objectives. Supports the team by following company goals and new initiatives. Other related tasks as required.

Key Skills:

Sales-Oriented

Uses sales skills to support the store's sales goals. Uses product knowledge to sell products.

Customer-Focused

Creates a warm and friendly atmosphere. Demonstrates a "customer is #1 priority" attitude.

Teamwork

Works well as a team member. Offers support to other team members and the Manager.

Operations

Organizational Skills

Good at prioritizing tasks.
Communication Skills:

Communicates in a helpful, friendly, and clear manner with customers and team members. Practices active and attentive listening.

Merchandising

Visual Merchandising

Demonstrates pride in the cleanliness and appearance of the store.

Attributes:

Good energy Positive and friendly attitude Organized

Education/Experience:

Experience in Sales/Customer Service is preferred.
Job Types: Part-time, Seasonal

Expected hours: 12 per week

Schedule:

Day shift Monday to Friday Weekends as needed
Work Location: In person