Job Description

Role Overview:

Celebrate the season with us as a

Store Manager

at our

Holiday Pop-Up Shop!

As an inspirational leader with a passion for our brand and purpose, you'll guide a dynamic team to deliver joyful customer experiences, drive strong sales, and maintain a high standard of retail excellence. This

temporary, full-time

opportunity is perfect for leaders who thrive in fast-paced environments and want to make a meaningful impact during the most magical time of the year.

Key Job Accountabilities:

Lead and work as part of a successful, engaged team to best meet the needs of our customers Shape a customer-focused store experience by leading the team to drive engagement through our products, campaigns, and activism Problem solve effectively and proactively using available resources Communicate clearly and act as a flexible and responsible role model to your team Ensure development of customer loyalty to further build The Body Shop brand Meet sales and performance targets Manage stock; monitor and manage change Use data (KPIs) to make sound commercial and business decisions to drive sales and team performance Identify and attract high-potential candidates and develop current team members Stay informed about the beauty market, competitors, and product knowledge Availability for holidays, nights, and weekends is required Flexibility to work across Sunday to Saturday

Skills/Competencies:

Experience in a customer-facing role, people leadership, and team development Proven ability to meet sales and performance targets with strong planning and organizing skills Ability to work collaboratively within a feedback culture Experience coaching and developing a successful team to drive sales Strong problem-solving and communication skills Experience analyzing data (KPIs) to make sound business decisions Comfortable using Microsoft Office Suite

Physical Requirements:

Must be able to stand and walk for extended periods (up to 8 hours per shift) Ability to lift and move products up to 25 lbs * Frequent reaching, bending, crouching as required