Job Description

About Us

We are a fast-growing SaaS company delivering enterprise-grade solutions that enhance productivity and streamline operations for global clients. Our flagship products are trusted by thousands of organizations, and our team is driven by innovation, customer success, and operational excellence.

Role Overview

The

Sales Development Manager (SDR Manager)

will lead and develop a team of Sales Development Representatives responsible for generating qualified leads and building pipeline for the sales organization. This role is both strategic and hands-on, requiring a strong leader who can coach, optimize performance, and align cross-functional efforts across Sales, Marketing, and Revenue Operations.

Key Responsibilities

Team Leadership & Coaching

+ Hire, onboard, and mentor SDRs to exceed pipeline generation targets.
+ Conduct weekly 1:1s and team stand-ups to ensure clarity of goals and ongoing development.
+ Provide feedback on call recordings, email outreach, and objection handling.

Performance Management

+ Own daily, weekly, and monthly SDR activity and conversion metrics (calls, emails, meetings booked, opportunities created).
+ Monitor KPIs and implement performance improvement plans when necessary.
+ Conduct quarterly performance reviews with actionable insights.

Process Optimization

+ Drive adoption of sales tools (e.g., Salesforce, Outreach, Gong, ZoomInfo).
+ Refine outreach sequences and workflows to maximize efficiency.
+ Collaborate with Sales Engineering and AEs to improve lead quality and pipeline performance.

Cross-Functional Collaboration

+ Align with Marketing on campaign messaging and inbound lead follow-up.
+ Partner with Revenue Enablement to improve SDR training and sales plays.
+ Coordinate with Business Operations to maintain accurate dashboards and forecasts.

Preferred Qualifications

2+ years of experience managing SDR or inside sales teams in a SaaS or B2B tech environment. Proven success in outbound sales motions as an SDR or AE. Strong coaching and leadership skills with a collaborative mindset. Deep understanding of pipeline metrics, lead funnel performance, and sales automation tools. Excellent communication and organizational skills.

Benefits

Competitive compensation and equity package. Flexible work hours and remote-friendly culture. Executive support for sales initiatives. International team and global exposure. Access to top-tier tools and resources.

Why Join Us?

At Cira Apps, our mission is to simplify and streamline the way businesses manage contacts. As part of our team, you'll work in a supportive, innovative environment where your contributions make a real impact. We value collaboration, creativity, and the unique perspectives our team members bring.



Cira Apps is committed to a diverse and inclusive workplace. Cira Apps is an equal opportunity employer and does not discriminate based on race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected status. If you would like to request an accommodation, please notify us at HR@ciraapps.com.