Job Description

Our Digital & Technology team wakes up every day with one goal in mind \xe2\x80\x93 to connect Canadians to the people and things that matter most. Collectively, we\xe2\x80\x99re proud to support 30 million Canadians each month.

We manage a robust portfolio that champions the leading edge of technology and media. We drive projects that expand connectivity to underserved communities from coast-to-coast-to-coast; build and enhance our fixed broadband network to provide high-speed Internet, TV and Smart Home Monitoring; and support our world class wireless network, offering our customers Canada\xe2\x80\x99s largest and most reliable 5G network. As the Digital & Technology team, we are building our tomorrow, today.

Come play a key role in building the future of innovation in Canada, Let\xe2\x80\x99s make your possible.

Do you enjoy working on high-scale, complex, and high visibility projects and programs? If yes, consider the following opportunity:

What you will be doing \xe2\x80\x93 key responsibilities:

• Effective facilitation of all Scrum ceremonies and events including daily stand-ups, backlog grooming, sprint planning, retrospectives, and sprint reviews
• Support the team to create clear goals and product backlog
• Proactively identify impediments to the team and appropriately resolve
• Introduce new and advanced practices to improve the team and performance
• Continuously refine and improve quality of stories ensuring business value and acceptance criteria are clearly articulated
• Provide coaching and support to team members on agile practices, and mindsets
• Provide coaching and support team members on Agile and Scrum practices and principles to build a great team culture
• Support Scrum of Scrums community of practice with knowledge sharing and toolkit development
• Track and ensure visibility of team metrics and progress of sprints in Jira
• Manage dependencies between teams, and facilitate collaboration and common understanding with stakeholders
• Assist Product Owner with prioritizing user stories and backlog refinement
• Proactively identify impediments and resolve in a timely manner
• Identify and Manage risks & dependencies between teams and vendors
• Effectively collaborate and negotiate with other teams and Scrum Masters to manage cross dependencies and sequencing of deliverables

What you bring \xe2\x80\x93 preferred competencies & qualifications:

• Minimum of 3 years working as a Scrum Master
• Recognized Scrum Master Certification i.e CSM
• Experience in facilitating KanBan, Scrum and SAFe
• Working knowledge on lean principles and agile at scale
• Experience working in a highly demanding software development environment - including web and mobile
• Working knowledge of Dev/Ops and CI/CD principles, toolsets, and test automation an asset
• Ability to resolve conflict and improve team dynamics
• Superior decision-making, consensus building and conflict resolution skills
• A continuous improvement mindset to drive improvements to the process and team performance
• Strong analytical and problem-solving skills
• Strong technical acumen with knowledge of software development \xe2\x80\x93 including web and mobile
• Ability to manage multiple projects simultaneously while maintaining quality and meeting stakeholder expectations
• Experience with the Atlassian suite such as Jira, Confluence, BI reporting tool and Big Picture
• Excellent communication, presentation, and interpersonal skills both in person and written
• A keen and demonstrated interest in learning opportunities to further develop self and community

Schedule: Full time

Shift: Day

Length of Contract: Not Applicable (Regular Position)

Work Location: 8200 Dixie Rd (341), Brampton, ON

Travel Requirements: None

Posting Category/Function: Digital & Program Management

Requisition ID: 287701

At Rogers Digital, our team doesn\xe2\x80\x99t shy away from big ideas \xe2\x80\x93 we bring them to life. We work tirelessly to deliver the best user experiences (period) and build amazing self-serve experiences that our customers want to use. We are customer-obsessed agents of change and are committed to innovation and creating effortless experiences for customers and frontline employees. We use cutting-edge tools and technologies to solve critical and complex problems with award-winning solutions. Our work impacts millions of customers everyday. At Rogers Digital, we\xe2\x80\x99re looking for people who embrace change, take risks, and push boundaries. Learn more about our team and our work @

Posting Notes: Digital & Technology

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Rogers Communications