Job Description

Division

Long Term Care Homes

Temporary Duration

Approximate Duration: up to 5 months

About Us

Serving a diverse urban and rural population of more than 475,000, Niagara Region is focused on building a strong and prosperous Niagara. Working collaboratively with 12 local area municipalities and numerous community partners, the Region delivers a range of high quality programs and services to support and advance the well-being of individuals, families and communities within its boundaries. Nestled between the great lakes of Erie and Ontario, the Niagara peninsula features some of Canada’s most fertile agricultural land, the majesty of Niagara Falls and communities that are rich in both history and recreational and cultural opportunities. Niagara boasts dynamic modern cities, Canada’s most developed wine industry, a temperate climate, extraordinary theatre, and some of Ontario’s most breathtaking countryside. An international destination with easy access to its binational U.S. neighbour New York State, Niagara attracts over 14 million visitors annually, as well as a steady stream of new residents and businesses. Please note that the Niagara Region requires that all newly hired employees are to be fully vaccinated against COVID-19 as a condition of being hired and provide proof of full vaccination, or provide proof of a bona fide medical or Human Rights Code exemption on a form issued from and approved by Niagara Region.

JOB SUMMARY

Responsible for screening of visitors, employees, volunteers, vendors and contractors as they enter Niagara Regional Building, Immunization Clinics and/or Long Term Care Homes. Responding to inquiries and directing visitors within the building. Ensure throughout the day, high touch points areas are being cleaned, sanitized, and disinfected.

QUALIFICATIONS

EDUCATION

• Completion of Grade 12

KNOWLEDGE/EXPERIENCE

• Minimum of 1 month of experience in a health care setting or customer service environment
• Requires basic computer knowledge including MS word and excel.

SKILLS

• Strong communication and prioritizing skills
• Exceptional customer service skills
• Demonstrate strong decision-making skills.
• Demonstrated ability to work as part of an interdisciplinary team and build good working relationships
• Flexible, self-directed and able to work effectively with minimal supervision
• Strong work ethic, professional, diplomatic and dependable with the demonstrated ability to adapt to changing requirements.
• Strong conflict resolution skills
• Ability to follow direction and procedures
• Practices confidentiality

SPECIAL CONDITIONS

• May be required to travel to other offices, clinics or community locations for meetings/training as assigned
• Will interact regularly with staff, visitors and contractors
• An annual influenza vaccination is recommended
• Must wear required Personal Protective Equipment as outlined
• Required to work when building is in an outbreak with required Personal Protective Equipment

Closing Statement

Uncover the wonder of the Niagara Region and join a team dedicated to meeting tomorrow’s challenges TODAY!

Let us know why you would be an excellent team member by submitting your online application.

We thank all candidates for their interest however, only those candidates selected for an interview will be contacted.
If you require an accommodation for the application process in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, the alternate formats for contacting us are as follows:

• Email: myhr@niagararegion.ca
• Phone: 905-980-6000 ext. 3252 or 1-800-263-7215
• Bell Relay: 1-800-855-0511
• In-person: Sir Isaac Brock Way, Thorold, ON L2V 4T7 – Human Resources Department